If you do not receive the electronic statement from your Bank of Communications credit card, you can try the following solutions:
1. Check your email address:
Please confirm Is the email address registered on your Bank of Communications credit card account correct? If there is an error, please update it promptly and notify the bank.
2. Check your spam or spam folder:
Some email service providers may automatically classify credit card bills as spam or spam. You can check these folders to see if there are electronic bills from Bank of Communications.
3. Resend the bill:
If the above steps cannot solve the problem, you can try to log in to your Bank of Communications credit card account and choose to resend the electronic bill in the account management interface. Most banks will provide this service.
4. Contact Bank of Communications customer service:
If none of the above methods can solve the problem, you can directly contact Bank of Communications credit card customer service, explain your situation, and ask them to help solve the problem. At the same time, you can also ask about paper bills to prevent similar problems from occurring in the future.
5. Enable SMS reminder:
If you are worried about not receiving an electronic bill again, you may consider activating the SMS reminder service for your Bank of Communications credit card. In this way, whenever a bill is generated, you will receive a text message notification so that it can be processed in a timely manner.
In short, don’t panic when you don’t receive the electronic statement from your Bank of Communications credit card. You can try the above solutions. At the same time, it is recommended to ensure that your contact information is consistent with your bank registration information to prevent missing important information.