1. savings account: after dialing 95533, select "1 personal business -0 manual service".
2. Credit card: press the No.2 key after dialing 95533, and press the No.0 key after the cardholder verifies his identity; If a customer without a card needs to enter the ID number or card number after dialing, please press the "#" key directly.
3. Corporate customers: After dialing 95533, select "3 Corporate Business". If you need manual help, press 0, followed by #.
Please follow the above method. If you haven't entered the manual service for a long time, it may be that the manual seats were busy at that time. Please forgive me. If you have any questions about our products or services, you can leave us a message through "Customer Message" in the dialog box, and we will serve you wholeheartedly.
The online service hours of e-banking and credit card business, personal business and other financial business are from 8: 00 to 22: 00 every day.
Extended data:
Contact telephone number:
1 and 24-hour service hotline: 95533
2.24-hour credit card customer service hotline: domestic 400-820-0588.
3. Overseas +86-2 1-38690588
Wechat customer service:
Wechat can enjoy convenient services such as question consultation and bank inquiry by searching for "CCB Customer Service" on the official WeChat account.
Mailing address:
China Construction Bank Head Office Address: No.25, Financial Street, Xicheng District, Beijing, China?
Postal code: 100033
China Construction Bank official website: Customer Service