Because the online world is a virtual world, all behaviors can be covered by virtual identities, so it is easy to breed fraud and other phenomena. However, in recent years, the online payment business abroad has developed rapidly, and domestic governments and e-commerce enterprises have begun to pay attention to this issue, and have successively launched a series of measures. For example, Guangdong Province has introduced digital certificates, and if fraud occurs, specific suspects can also be found; E-commerce companies such as eBay's real-name registration, Alibaba's "Chengxin Tong" and the advance compensation system implemented by some websites have all achieved certain results in e-commerce credit; In terms of banks, China Merchants Bank has launched the "VISA Verification" service, etc., all of which strive to strengthen the security of online transactions and payments and minimize the possibility of online crimes.
from a technical point of view, e-commerce enterprises install powerful firewalls, such as NORTON, CISCO, NETSCREEN and so on. Due to the sudden factors of network problems, the progress of hacker technology, and the attack of enterprise security from the whole side, the proportion of enterprises investing in this area is bound to increase. Through patching various security vulnerabilities, intrusion detection, privacy control, prohibiting illegal access, and backing up important information, the security of enterprise information can be greatly reduced.
for the protection of network security, there are laws and various rules and regulations that regulate network behavior in a big way; Specifically, it includes network security, identity authentication, secure storage and so on. In a word, the network security of e-commerce is a very complicated problem.
ten things you must know about the safety of online shopping
With the development of e-commerce, more and more people begin to contact online shopping, but the safety of online shopping has always been the focus of many people's concerns. Here, we have specially listed 1 safety items that should be paid attention to in online shopping, hoping to help you.
1. Secure connection
Before submitting any sensitive or personal information about yourself, especially your credit card number, be sure that the data is encrypted and transmitted through a secure connection. Your browser and the server of the Web site should support relevant industrial standards, such as SET (Secure Electronic Transaction) and SSL(Secure Sockets Layer).
2. Protect your password
Don't use any easily cracked information as your password, such as your birthday and telephone number. Your password should be a unique combination of at least 5 numbers, letters or other symbols.
3. Protect your privacy
Take a few minutes to read the privacy protection clauses of e-commerce companies, which should explain in detail what information they collect from you and how this information will be used.
Expose your private information as little as possible, and be extra careful when filling out online forms. Don't provide information unless it is required.
never give out information like your parents' names. Someone may use it to illegally steal your account.
various free or paid Web services allow you to browse and shop anonymously. For example, you can use sites such as Anonymizer and Privada to visit other business sites anonymously without revealing your name and e-mail address.
4. Use safe payment methods
Online shopping with credit cards and debit cards is not only convenient, but also safe, because the transactions conducted through them are protected by relevant laws. You can question the withdrawal and refuse to pay the bill until the question is resolved. In addition, if your credit card or debit card is stolen, you only need to bear a small amount. There are more and more online auction sites, and cash payment is becoming more and more frequent. If the transaction amount is relatively large, you need to use the third-party deed preservation service provided by sites such as i-Escrow and Tradesafe. Of course, these services are charged.
5. Check certificates and marks
In the United States, there is a certification mark called Better Business Bureau Online Reliability Seal. The company with this mark needs at least one year's online business history and has been recognized by local authorities. At the same time, you can refer to BizRate, which can provide you with good information about online shopping. It often organizes user surveys, and publishes the scores of related items of business sites, such as product quality, customer service quality and whether delivery is on time.
Some auction sites, such as eBay, have a user feedback area where users who have already purchased goods can comment on the reliability of independent vendors.
6. Check the terms of sale
Famous online retailers will show relevant terms of sale, including product quality assurance, limitation of liability, and provisions on return and refund. Some sites require customers to click "agree to these agreements" before shopping, while others put these terms after a link.
7. taxes and freight
read carefully the relevant explanations of transportation and handling costs, and the costs may vary greatly by different delivery methods. Find some companies that provide low-cost delivery methods, or sites that can deliver goods for free when ordering in large quantities. In addition, many countries and regions levy taxes on online shopping.
8. Check the order again
Check it carefully before sending the shopping order. Input errors (such as writing 2 as 22) can lead to serious consequences. If the address where you receive the goods is different from the address where you send the order, you need to make a special explanation and check it carefully. In addition, you must make sure that the price you see is the current price of the item, not the outdated price saved by the browser in the temporary web file on your computer when you last visited the site.
9. Estimated delivery date
The seller should tell you an approximate delivery date. According to the regulations of the United States Federal Trade Commission, if the seller does not specify the delivery date of the goods, he must deliver the goods within 3 days, otherwise he must inform the customer that the goods cannot be delivered on time, and propose to cancel the order and refund the payment.
1. lodge a complaint
if you encounter problems in the process of online shopping, you should inform this business company immediately. Find the phone number, email address or link to customer service of free service on their website. If the company doesn't solve the related problems by itself, you should contact the relevant authorities.