If your Ping An credit card is frozen, you should first find out the reasons for the card freezing and then find a solution. The common reasons and solutions are as follows:

First, apply to the bank to freeze the card yourself.

You need to bring your bank card and ID card to Ping An Bank or directly call the 24-hour customer service hotline of Ping An Bank to apply for thawing, and the bank will unfreeze it for you.

2. Ping An Bank's credit card is frozen due to improper use, such as overdue.

then you need to pay off the debt as soon as possible, and then take good care of your credit, and then apply to the bank for thawing after a while. The bank will review you, and if it passes the review, the card will naturally be thawed. Of course, there are also people whose overdue circumstances are particularly serious. In this case, it is difficult to unfreeze the card after it is frozen.

third, there is suspicion of cashing out, and the card is frozen by the bank's risk control.

You can print out the recent consumption details of your card, and then submit the details to the bank for review to prove that you have not cashed out. And if the bank passes the examination, it will unfreeze your credit card. Of course, if you do cash out, the card will be difficult to unfreeze.

Ping An Bank, the full name of which is Ping An Bank Co., Ltd., is a cross-regional joint-stock commercial bank controlled by China Ping An Insurance (Group) Co., Ltd. and one of the 12 national joint-stock commercial banks in Chinese mainland. With a registered capital of RMB 5,123.35 million and total assets of nearly RMB 1.37 trillion, it is headquartered in Shenzhen, Guangdong Province.

China Ping An Insurance (Group) Co., Ltd. (hereinafter referred to as "China Ping An") and its holding subsidiaries hold about 2.684 billion shares of Ping An Bank, accounting for about 52.38%, and are the controlling shareholders of Ping An Bank. There are 34 branches all over China and representative offices in Hongkong.

In January p>212, Shenzhen Development Bank, the predecessor of Ping An Bank, acquired Shenzhen Ping An Bank, a subsidiary of Ping An Insurance Group. After the acquisition was completed, Shenzhen Development Bank was renamed as the new Ping An Bank, and the new Ping An Bank was formally opened for business. On June 26, 219, eight banks, including Ping An Bank, launched the first batch of enterprise information networking verification systems.