Please arrive at the airport early to allow ample time for tax refund procedures and product inspection if necessary

If the goods need to be checked in: apply for a tax refund before going through the check-in procedures.

If you are bringing goods on board: please go to the electronic tax refund self-service counter in the departure transit hall to apply for tax refund.

If you have an electronic tax refund ticket: please go to the automatic counter of the electronic tax refund system to apply for tax refund. At the counter, you need to:

1. swipe your passport

2. Show that you meet and accept the tourist tax refund conditions

3. swipe your passport Use your bank card or scan the barcode on the receipt to obtain and confirm the product information for which you need to apply for tax refund

4. Select the appropriate tax refund option. If it is a credit card tax refund, the tax refund will be returned to the designated credit card account. If the tax refund is cash.

After completing the above steps, you will receive a notification informing you of the status of the tax refund you applied for. If the status on the notification slip is "Unapproved", the electronic tax refund invoice and the notification slip are received.

The actual tax refund amount may be lower than the consumption tax you paid at the time of consumption. For specific charging information, please refer to the tax refund check or electronic tax refund ticket given to tourists during tax refund.

When purchasing products in Singapore, give your passport to the merchant and ask them to issue a tax refund form for you. Your tax refund amount will be shown on it. The consumption tax is 7%, but the tax refund amount will not be equal to the product. Price *7%, because there are differences in service fees and tax rates for different products. In short, there is no need to question the price on the tax refund form.