It’s no problem to apply for a credit card Internet account

No problem.

Internet account refers to a personal RMB bank settlement account opened for the customer after the customer submits the application and is approved by Ping An Bank, for the customer to handle financial business through electronic channels such as the official website or mobile phone.

The Internet account is a virtual account and is not bound to a bank card.

Is the Internet account of Ping An Credit Card automatically opened?

No. There are several ways to activate it:

1. Counter activation: Bring your ID card and credit card to a Ping An Bank outlet and ask the counter staff to help you activate it.

2. Mobile APP activation: Download and install the Ping An Pocket Bank APP, open the login page, click Quick Registration, follow the page prompts, log in after completing the registration, and then online banking is activated.

3. Official website activation: Log in to the official website of Ping An Bank, select ordinary user registration on the personal online banking login page, enter your personal information, and then pass verification, so it is activated.

What is the bank credit card Internet exclusive model and what changes have been brought about in the service upgrade?

Due to the needs of regulations and risk management, many bank businesses need to be managed by bank personnel and Face-to-face processing by users previously required the holder to go to the branch counter in person. However, with the accelerated pace of life, many people are unable to spare time to go to bank branches to handle business. Therefore, Ping An Bank upgraded its services and exited the Internet exclusive mode.

Banking services have been upgraded:

Ping An Credit Card has launched the “banking industry’s intelligent order-grabbing mobile business platform” for the first time in the industry. If users have business processing needs, they can initiate an appointment application on the Ping An Pocket Bank APP. After grabbing the order, the bank user manager will come to handle it based on the user's appointment time and appointment location. The platform integrates document recognition, face recognition, GPS positioning technology, big data model analysis, etc.

On the one hand, this intelligent order-grabbing mobile business platform allows users to enjoy high-quality services provided by banks "without leaving home"; on the other hand, it connects service demanders and service providers quickly and efficiently. Low-cost connection reflects the bank's application in the Internet sharing economy.

The relevant person in charge of Ping An Bank’s Credit Card Center explained, “This business model uses the service concepts of “Internet”, “Financial Technology” and “Green Finance” and will first be applied to the credit card activation business, and other services will be gradually added in the future. Banking services meet user needs and comprehensively improve user experience. ”

Ping An Bank is transforming into a smart retail bank

Ping An Bank is transforming into a smart retail bank, using big data and artificial intelligence. Intelligence (AI) promotes changes in bank retail business and reshapes original processes in areas such as risk management, precision marketing, and intelligent services. Through unremitting investment and dedication, the grand blueprint of Ping An's credit card intelligent service platform has been revealed, embodying the brand proposition of "Quick, Easy and Good" in all aspects of current user card services.

In terms of user consultation, Ping An Credit Card relies on intelligent voice and human-computer intelligent interaction technology. After dialing the unified customer service hotline of China Ping An at 95511, the customer service officer only needs to say "credit card requirements" to quickly enter Credit card business processing. As of now, Ping An Bank's credit card smart voice navigation has an average daily incoming call volume of 150,000, and the voice navigation recognition rate reaches 90%, allowing customers to find service windows faster and more accurately. Even more intelligently, the system will analyze the guest's historical behavior. If the guest successfully uses navigation many times, he can quickly enter and interact using the simplified version of the navigation.

Novel 24-hour robot service

In addition, in order to improve service efficiency, Ping An Credit Card Center has also made every effort to create a 24-hour robot service specialist. Customers only need to use the Ping An Pocket Bank APP. Not only can you talk to them, you can even have personalized interactions. It is understood that Ping An’s credit card robot has covered all credit card businesses, with 2.86 million service sessions per month and a problem resolution rate of over 95%.

In terms of user card management, with the help of Ping An Pocket Bank APP, Ping An Credit Card has built a "one-stop" service platform, ushering in a new era of "one-click" services. Now, on the APP, customers can experience service functions such as one-click card application, one-click borrowing, one-click inquiry, and one-click repayment, as well as one-click application for flight delay compensation, one-click call for roadside assistance, and one-click reservation for drunk passengers. Value-added services such as chauffeur service. The easy-to-use "one-click" function is not only a manifestation of intelligence, but also a perfect interpretation of the word "fast" for Ping An Credit Card user service and customer experience.

Of course, Ping An Credit Card’s creation of an intelligent service platform will not stop here. According to reports, at present, Ping An Credit Card has begun to develop and gradually apply facial recognition, OCR and other technologies on the APP. In the near future, customers will be able to have "face-to-face" services through video, realizing real-time identity verification and rapid card activation. At the same time, its one-click service will be further expanded and improved with the development of the times and changes in consumer needs, gradually forming a unique ecosystem, allowing users to have the comprehensive financial services of Ping An Group with just one credit card. Serve.

Xiaocai believes that the times are progressing, technology is changing life, and credit cards will be more widely used in the future. Ping An Bank is also making progress and is further meeting human needs and making it more convenient for holders to use. credit card. I believe that the management of holders will be more standardized in the future.

That’s it for the introduction of credit card Internet.