1. The arrival time of credit card refund is related to the refund method adopted by the merchant. Please consult the merchant or the acquiring bank for details. We will generally send a text message to inform you when the refund money is credited. Please pay attention to it. You can also log in to Ping An Pocket Bank APP- Credit Card-My Bill for details; 2. The time limit for credit card refund entry mainly depends on the merchant's return operation mode: ① The payment can be received immediately after the merchant cancels the transaction on the same day; ② From the day after consumption, after the customer has gone through the return formalities: if the merchant uses online return, it will generally take 3-5 working days to enter the account; If the merchant returns goods manually (offline), it may take about 15 working days. Note: If the other party confirms that the returned money has been transferred out, our bank can generally record it in 1-2 days.