Hello, the mobile phone QR code refers to the activity mode that the cardholder sends the bank QR code information to the cardholder's mobile phone that meets the activity conditions, and the cardholder uses this unique voucher to go to a specific merchant with a special QR code reading terminal, and obtains the corresponding activity gift after passing the QR code authentication. Receiving the QR code belongs to normal color/SMS reception, and there is no charge during this period.

The mobile phone number for receiving information needs to be the number reserved by you in the bank. If you need to change, you can call the credit card customer service phone to modify this information.

If you still have questions, you can add "QQ" or "WeChat" to experience the function of "micro customer service" platform, or you can call for help.

Method 1: Search for "4008205555" among QQ corporate friends and add "China Merchants Bank Credit Card Center" as a friend; Or WeChat search for "cmb4008205555" and pay attention to China Merchants Bank Credit Card Center.

Method 2: Please call the credit card customer service hotline 8008205555 (fixed telephone only) or 4008205555. The cardholder should directly enter the ID number and inquiry password, and then select "9" to enter the manual service. Customers without cards should choose # 3 to enter the manual service.