JD.COM's Adidas shoes are real. JD.COM promises that the goods sold are authentic and licensed, and enjoy the same quality assurance as the goods purchased by customers in the mall; Commodities with quality assurance shall be implemented in accordance with the commitment of the letter of guarantee, and other commodities shall be implemented in accordance with relevant state regulations. ?

JD.COM International Cross-border Importer promises to sell 65,438+0,000% overseas original products and provide "authentic guarantee service". Once it is found that JD.COM international cross-border importer sells counterfeit goods and non-original genuine goods, JD.COM international cross-border importer has the right to immediately terminate the agreement with the merchant and compensate the buyer.

JD.COM International Cross-border Import provides users with 7-day worry-free domestic after-sales guarantee. In case of quality problems, users can apply for returning goods within 7 days after receiving the goods, and JD.COM will have professional after-sales personnel to provide after-sales service.

Three Guarantees Responsibility Time Provisions:

"Article 7" stipulates

If the product performance is unqualified within 7 days from the date of sale, consumers can choose to return, exchange or repair it.

"15 days" regulation

If the product performance is unqualified within/0/5 days from the date of sale, consumers can choose to exchange or repair it. "Three Guarantees Validity Period" stipulates:

The starting time of the "Three Guarantees" period starts from the date of delivery. In the first batch of 18 products released by countries such as color TVs and watches, the "three guarantees" are valid for six months to one year, and the main parts are one to three years.

During the validity period of the "Three Guarantees", the products that can't be used normally after two repairs can be replaced with products of the same model and specifications or returned according to the relevant regulations based on the repair records and vouchers. The validity period of "Three Guarantees" shall be deducted from the time occupied by repair and the time when there are no accessories to repair. The validity period of the replaced "Three Guarantees" shall be recalculated from the date of replacement.

Refer to the above? JD.COM's official website-JD.COM promised

Refer to the above? Introduction of JD.COM official website-JD.COM international cross-border import

Refer to the above? Baidu encyclopedia-three guarantees