Join hands with dealers? Qi Xin fights against the big "epidemic"
After the outbreak, Shaanxi Automobile Commercial Vehicles took the initiative to cancel many meetings and collective activities and actively carried out comprehensive epidemic prevention and control.
In view of the sudden epidemic situation, we will unite dealers and service providers in various regions at the first time to carry out love activities to the front line of epidemic prevention.
In order to ensure the living needs of Wuhan citizens, users in Hubei Xuande volunteered to undertake the task of transporting vegetables, ensuring that Wuhan people eat fresh and safe vegetables, and expressed their determination to fight the epidemic together with the people of the motherland with practical actions.
Hubei office service station Jingmen Tengfei Da Logistics Co., Ltd. (Hubei Jiuyao Logistics Co., Ltd.) actively fulfilled its social responsibility and donated 30,000 yuan to charity in Duodao District of Jingmen City to help fight the epidemic.
On behalf of Shaanxi Automobile Commercial Vehicle, Wen 'an Yuechi Automobile Sales Co., Ltd., a distributor of Tianjin office, donated 30 barrels of medical disinfectant to the local township government, villagers' service center and traffic police road administration, and also donated instant noodles, milk tea, pure milk and other living materials to help prevent and control the epidemic.
Dealers in Jiangxi office spare no effort to make modest contributions to the victory of fighting diseases through donations. Among them, Ganzhou Lianrun Automobile Sales Co., Ltd. donated 6000 yuan to the Finance Bureau of Ganzhou Economic and Technological Development Zone; Ganzhou Jihai Automobile Trading Co., Ltd. donated 20,000 yuan to Xinyu Shuibei Chamber of Commerce; Pingxiang Ganxuan Automobile Trading Co., Ltd. donated 3330 yuan to Yichun Red Cross Society.
Yishui Yongkun Automobile Sales Co., Ltd., the distributor of Jinan office, donated 100 barrels of medical disinfectant alcohol to the local party committee and government on behalf of Shaanxi Automobile Commercial Vehicles for the current epidemic prevention and control work.
Faced with the increasing demand for urgently needed materials for prevention and control, xi 'an Majie Automobile Service Co., Ltd., a dealer of Shaanxi Automobile Commercial Vehicle and Shaanxi Office, took active actions to raise urgently needed materials for epidemic prevention such as masks, medical gloves, alcohol and disinfectants.
Race against time to fight the epidemic. On February 7th, the urgently needed materials were repackaged and sent to hospitals, CDC and communities in Xi 'an and surrounding areas to support the fight against the epidemic. As the pioneer of urban distribution logistics, Xuande 9 Series 4x2 truck plays an indispensable role and is duty-bound to undertake the distribution task of this material.
"5+ 1" special service? Ensure the operation of epidemic prevention vehicles.
In order to do a good job in the backup support of first-line material transport vehicles, fully support and guarantee the efficient operation of vehicles fighting against epidemic situation, and ensure the timely dispatch of epidemic prevention materials, Shaanxi Automobile Commercial Vehicle launched the "5+ 1" special service guarantee scheme after the Spring Festival, and the five free services include:
1, free technical service. The team of service engineers and technical experts provide free online technical guidance for users' vehicle problems.
2, free rescue+war "service" gift package. In view of the vehicle problems that users can't solve online, we provide free out-of-town rescue services, and at the same time give users disposable masks, hot water, convenience food and other war "service" gift packages.
3. Free car inspection. Before the implementation of the epidemic service, users can contact the service channel and give free vehicle testing according to the vehicle testing items.
4. Free vehicle disinfection. When the service station carries out the rescue process or carries out free inspection on the vehicle, it only sprays and disinfects the vehicle.
5. Free car networking service. The motorcade carrying out the epidemic task can provide services such as vehicle network positioning and remote fault diagnosis free of charge according to the needs of users.
1 Worry-free maintenance. Affected by the epidemic, vehicles that can no longer be repaired within the prescribed mileage (period) will continue to enjoy free warranty qualification after reporting to the service hotline.
Passionate love and thoughtful service. Shaanxi Automobile Commercial Vehicle dedicates care to frontline users of epidemic prevention with practical actions.
24 hours service? Help fight the epidemic.
During the period of Spring Festival travel rush, the national service hotline of Shaanxi Automobile Commercial Vehicles was online 24 hours a day, which could quickly respond and solve problems. At the same time, the customer service center can track the whole service process in real time and conduct closed-loop management.
Xi Transportation Management Office and Xi Road Transportation Association organized 43 moving transportation enterprises, and 1 10 van-type freight vehicles were put into the distribution of epidemic prevention emergency medical materials and livelihood materials. The service department of Shaanxi Automobile Commercial Vehicle Sales Company took the initiative to pay a return visit to these new energy vehicles, and checked the vehicle operation information in real time on the remote monitoring platform to ensure that the vehicles were put into operation in the best condition. At the same time, coordinate the service channels according to the vehicle running route, and be ready to dispatch rescue at any time.
"Health Guardian" Changed to "Epidemic Prevention Guardian"
At present, the epidemic prevention and control has entered a critical period, and prevention and control efforts have been intensified throughout the country.
February 22:00 1 1, 15 Shaanxi Automobile Xuande Sanitation Vehicle was loaded with disinfectant and ran in the streets and lanes of Baoji High-tech Zone to carry out centralized spraying and disinfection operations, so as to minimize the breeding and spread of viruses, fight the epidemic with all efforts, and ensure urban cleanliness and public health safety. Over the years, Shaanxi Automobile Commercial Vehicle has been committed to promoting ecological environmental protection, constantly exploring and innovating, integrating green, environmental protection and intelligence into product quality, and contributing to improving urban environmental sanitation and human settlements.
In the face of this unprecedented epidemic, Shaanxi Automobile commercial vehicle service personnel also went to the disinfection site, actively communicated with the team to ensure that the vehicles were in good running condition, and arranged designated service stations to do a good job of service guarantee in a special period to help win this "epidemic" war.
It is reported that the team will continue to carry out disinfection work in the near future, and Shaanxi Automobile Commercial Vehicle will fully guarantee the epidemic prevention vehicle service, overcome difficulties and tide over difficulties.
Ye, director of the commercial vehicle marketing department of Shaanxi Automobile Company, told the reporter: As a state-owned enterprise, in this extraordinary period of fighting the epidemic, we will go forward bravely and continue to act to overcome difficulties and jointly fight the epidemic. Our anti-epidemic measures have won unanimous praise from the society and users, ensured the efficient operation of epidemic transport vehicles, and reflected the strong sense of social responsibility of state-owned enterprises.
"In the later stage, we will fully consider the impact of the epidemic on sales in various regions, formulate corresponding marketing support plans, take the initiative to assume more responsibilities, minimize the impact of the epidemic on channels, and jointly face and overcome the epidemic." Ye Jian Yong said firmly.
(logistics commercial vehicle network? Reporter? Xiao Chun)
This article comes from car home, the author of the car manufacturer, and does not represent car home's position.