ay one's first visit to a doctor
There are many people in the shop, and the boss ignores me at all-it doesn't matter, get to know the boss, and I will follow the standard steps of customer visit. The focus of this visit is to show samples, talk about policies and ask if there are any customer complaints to deal with. Besides,
Give the boss two small gifts.
The boss won't let me put up posters-that's all right. See you next time. When we leave, we will say, "It's normal for you not to buy things for the first time. Anyway, we don't just sell goods, we provide services once a week. Come a few more times, wait until we are familiar with each other and trust each other, and then cooperate. "
Second visit
The boss still ignores me-it doesn't matter, I still follow the standard procedure of customer visit. At this time, there are few people in the store, and there is room and space. I happen to do display and inventory management: help the boss tidy up the shelves, wipe the dust off the goods with a rag, make the goods in the store (not even this one) into FIFO, and say to the boss, "There are two boxes of goods with older dates, I'll help you put them in front, and you sell them first." I'll give you another surprise. I changed these two bags for you last time. "
By the way, recommend a practical sales book that I often read, and I will tell you everything. The protagonist Lan Xiaoyu and a grassroots had a painful entrepreneurial experience, with a debt of 1.5 million, but he worked hard and was very skilled. Not only did he pay off his debts in three years, but his personal career spiraled up. He once controlled four major departments in a domestic food giant and held more than one billion advertising fees, so he was dubbed by CCTV as "the most sensitive man in the circle 100".
This book can be used in the morning and afternoon. Never talk about birth, education, connections, luck, deception. It only publishes easy-to-use thinking patterns and practical skills. It only tells the true kung fu of commercial warfare. According to legend, in order to give back to readers, the author often answers various sales and entrepreneurial questions online. This is one of the groups, 3376 16507, and the verification code is 5582. I haven't given it before, and I can get a personal answer from Mr. Yu when I have the opportunity. If there is a problem, hurry up!
The third visit
The boss greeted me lukewarm and said, "I have no money for the time being"-it doesn't matter, I will still follow the standard steps of customer visit. This time, the focus is on cleaning the showcase. I filled the washbasin with hot water and washing powder and cleaned the display cabinets in the shop. I told my boss that the refrigerated display cabinets don't need to be plugged in in winter, but they should be well maintained, otherwise they won't be used in summer. "ah? Last time, I helped you in first and out first, and put the goods with early dates outside. Why did I put them in again this time? Never mind, I'll pour it for you. " The warehouse was too dark, so I looked at the production date with my mobile phone and put the secondhand goods outside. I was as busy as a bee in the cold weather. When I left, my boss handed me a cigarette and said "Thank you". I know, there is an opportunity. We should do it next time.
The fourth visit
There was an accident. The proprietress is in the shop, looking mean and arrogant. I smiled and said hello. The proprietress reached my lungs with her spy-like sharp eyes and asked me, "What do you do?" I told her my identity. The proprietress immediately assumed the "English girl" posture of the mother instrument, glanced at me with the corner of her eye and threw a "no"! Originally, after several efforts, the boss has settled down, but this time it was ruined by the proprietress (complaining in my heart, fortunately there is only one proprietress). It doesn't matter, I still follow the standard procedure of customer visit-the boss loves money, so this time I will focus on explaining the story of profit, show her the orders from other stores, and ask the driver to deliver the wine to the next store face to face. The proprietress was moved, but did not act. She said coldly, "Let's have a look." I replied, "It doesn't matter. Anyway, whether you can get in or not, I will come to serve every week. " Before I left, I replaced all the posters in the shop with new ones and gave the proprietress a ballpoint pen.
The fifth visit
Unfortunately, neither the boss nor the proprietress is here, and the boss's mother is the janitor in the shop. The old man has a lisp, so I can't get through at all. Want to cry without tears! It happened that it was going to rain in Mao Mao, so I quickly helped her move the products in front of the store to the store. After a busy day, my clothes are soaked to the skin. The old man seemed very moved and asked me to come in. This time, while the boss and the proprietress were away, the boss's mother was very accommodating, so I put our products in the best position on the shelf. Ten flags were hung on the roof, and six posters were put on the wall when I came in. The whole feeling is like our model shop. The boss's mother insisted on giving me a drink, but she refused. Put the money on the windowsill and ran away when you left. This is too cheap to take.
The sixth visit
Great, the three "high-level" in the store-the boss, the proprietress and the boss's mother are all here! The boss's mother saw me far away and called me in for a drink. The boss also gave me a cigarette. Only the proprietress is lukewarm, but she can give me a smiling face. Haha, I can finally sit down. This half-year sales experience tells me that there are few businesses that can be discussed standing up. If the shopkeeper gives you a stool to sit on, you will have a chance.
Take the opportunity to sit down with a glass of water, smoke a cigarette and chat with the boss. I said, "I know you haven't made up your mind to buy goods, so you don't welcome me." I'm here to serve. It is not easy for us to open a small shop. We should buy goods carefully, but I want to know what you are worried about. Is there anything I haven't explained clearly? " The proprietress said, "The main reason is that you have a new brand and the guests didn't order new products when they came. Thanks to the many posters you posted last time, someone asked me if I had this product. "
I was ecstatic that the store finally started to talk about goods, so I began to sell them in various ways: "If the store only sells the products ordered by the guests, then you won't make money. You have to sell what you want to sell to make money. " "I was asked when I posted the poster last time. This time, I will not only help you put up posters, but also show you short box rewards to help you stimulate consumption. " "You taste half a box first. I'll give you the freshest goods this month, with a shelf life of 12 months.
In addition, I helped you to apply for the promotion policy of the new store's purchase display reward, which was originally stopped the day before yesterday. ""You are the only one in the five supermarkets in this community who hasn't bought anything ... "The proprietress hesitated, and the boss was angry:" The young man has really come so many times, and I'm in charge and want two boxes! "When I finally left, I only gave them a box of orders. I have to give the wife of shop-owner a face. She is also the top of the store.
Walking out of the door, I breathed a sigh of relief, and the "nail house" finally settled. I went back and forth six times and sold a box of new products. The most important thing is that this store has started to purchase goods from me. It has a new product today, and I will be able to sell it in the future. As long as I can keep up with the follow-up service, this store is my dish.
From then on, I understood that it doesn't matter who can do a good job in sales or whether his eloquence is good or not. The key is to work hard to embroider the market like embroidery. I will compete with myself, even if a small customer can't handle it, I feel uncomfortable, not to sell this box of goods, but to give myself confidence in success again.
My trick is that customers are not good or bad, only different, so I will visit more often: if you don't let me sell goods, just let me hand in a business card and get to know the head office. I'll give you two small gifts. Why don't you put them down and I'll leave? Shall I put up a poster for you? Can I help you solve customer complaints? Can I help you clear the shelf? Can I help you wash the vegetables when I meet you? When it rains, shall I help you move the goods back to the store? If you can't change it, can I change something for you? Shall I coax your child into crying? No, I will go to your store for lunch. I will buy a pack of cigarettes and a rag in your store to chat. ...
Finally, I recommend a practical sales book I often read, I'll tell you everything. The protagonist Lan Xiaoyu had a painful entrepreneurial experience with a grassroots, with a debt of 654.38+0.5 million, but he worked hard and skillfully, not only paying off his debts within three years, but also his personal career spiraled up. He once controlled four major departments in a domestic food giant and held more than one billion advertising fees, so he was dubbed by CCTV as "one of the most sensitive 100 men in the circle".
This book can be used in the morning and afternoon. Never talk about birth, education, connections, luck, deception. It only publishes easy-to-use thinking patterns and practical skills. It only tells the true kung fu of commercial warfare. According to legend, in order to give back to readers, the author often answers various sales and entrepreneurial questions online. This is one of the groups, 3376 16507, and the verification code is 5582. I haven't given it before, and I can get a personal answer from Mr. Yu when I have the opportunity. If there is a problem, hurry up!