1. Contact the account manager of the futures trader who opened an account for himself and ask him to check his account and reset his password. If you can't find the contact information of the manager's futures account, contact the dealer's customer service directly to help retrieve the futures account and password;

2. Under normal circumstances, there is no position or transaction in the futures account within one year. If the customer's equity is less than 65,438+0,000 yuan, it is dormant. If your account is dormant, you must activate it to use it.