1, which does not have the proper performance of the product, without prior explanation;
2, does not meet the requirements of the product standard;
3, does not meet the product description, physical samples and other ways to show the quality status;
4, the product by the administrative department of technical supervision and other statutory departments inspection unqualified;
5. The product can't be used normally after being repaired twice.
Second, the package time editing
1 and "Day 7" stipulate that consumers can choose to return, exchange or repair products with performance failure within 7 days from the date of sale.
2. "15th day" stipulates that consumers can choose to exchange or repair the product if it has performance failure within15th day from the date of sale.
3. "Three Guarantees Validity Period" stipulates that "Three Guarantees Validity Period" shall be calculated from the date of invoice issuance. Among the first batch of 18 products, such as color TV, plasma TV, LCD TV, etc., issued by the state, the validity period of the whole machine is one year, and the main components (motherboard, LCD screen and backlight module) are three years. During the period of validity of the "Three Guarantees", consumers can replace products of the same model and specifications or return them according to relevant regulations with repair records and vouchers. The validity period of the "Three Guarantees" shall be deducted from the time taken for repair and the time when there are no accessories to repair. The validity period of the replaced "Three Guarantees" shall be recalculated from the date of replacement.
4. Provisions of "90 days" and "30 days": Within the validity period of "Three Guarantees", if the manufacturer fails to repair for more than 90 days from the date of sending for repair, the repairer shall indicate in the repair status, and the seller shall replace the products of the same model and specification for consumers free on this basis. If the repair time exceeds 30 days due to the repairer's own reasons, the repairer will replace the products of the same model and specification for consumers free of charge, and the expenses will be borne by the repairer.
Provisions of "30 days" and "5 years": the repairer shall ensure that the repaired products can be used normally for more than 30 days, and the manufacturer shall ensure that spare parts that meet the technical requirements will continue to be supplied within 5 years after the products stop using.
6. The new "Three Guarantees" regulation will be implemented on August 25th. 1995. Consumers who purchase products listed in the "Three Guarantees" catalogue after this date have the right to ask sellers, repairers and producers to bear the responsibility of three guarantees. Products purchased before August 25th, 1995, can only be implemented in accordance with the Three Guarantees Regulations for Some Household Appliances issued by 1986.
Extended data
Operators do not implement the "three guarantees" for commodities:
1. Commodity damage caused by improper use, maintenance and storage by consumers;
2. It is caused by the disassembly of the repairer who does not assume the responsibility of "three guarantees";
3. No "three guarantees" certificate and valid invoice;
4. The model of the "Three Guarantees" certificate does not match the model of the repaired product or the goods are altered;
5. Damage to the goods caused by force majeure.
Baidu Encyclopedia-Three Guarantees Policy