1. How to deal with the customer's payment in arrears: keep the sales documents of the customer's payment in arrears, then ask the customer to provide the reasons for the payment in arrears, collect relevant materials that can prove the reasons, and send documents (notice, warning, lawyer's letter) to the customer for recovery according to the situation; Set the repayment period, so that customers can know the meaning of the period and the consequences of overdue; If you still don't return it, you can sue the customer. Mediation can also be carried out to allow customers to repay in installments.

2. Legal basis:

According to article 186 of the civil code of People's Republic of China (PRC).

If one party's breach of contract damages the other party's personal rights and property rights, the injured party has the right to choose to ask it to bear the liability for breach of contract or tort.

2. How to make dunning for overdue payment of customers?

If a customer defaults on payment, he can bring a lawsuit to the court for handling. If there is a contractual relationship with the customer, the customer shall pay the payment according to the time and amount agreed in the contract. Now that the customer's behavior has constituted a breach of contract, you can ask the customer to bear the liability for breach of contract.

(1) It is suggested to sue the court for repayment as soon as possible. Once the limitation of action exceeds two years, it loses the right to win the case;

(2) After winning the case, if the other party fails to perform the court's judgment within the performance period, it may apply to the court for enforcement;

(3) When the court accepts enforcement, it will inquire about the property, vehicles, securities and deposits under the debtor's name according to law;

(4) In addition, if there is no executable property under his name and refuses to perform the effective judgment of the court, his personal credit report will have negative information records such as overdue repayment, and he will be restricted from high consumption and entry and exit, and may even be judicial custody;

(5) Having the ability to refuse to execute the judgment or ruling.

If the customer defaults on the payment, both parties can negotiate with the customer to solve it; If negotiation fails, it may apply for arbitration according to the arbitration agreement reached by both parties. If there is no arbitration agreement, the parties may bring a lawsuit to the court according to law and submit a complaint and corresponding evidence.

I hope the above content can help you. If you have any other questions, please click the button below to consult a professional lawyer.