First of all, enterprises should contact customers in time to understand the reasons for the arrears of payment. Sometimes, customers may forget to pay just because of negligence or other reasons. A reminder can solve the problem at this time. If the customer has other reasons, such as financial shortage or other problems, the enterprise can consider negotiating with the customer to solve the problem by installment or deferred payment.
Secondly, enterprises can take some measures to protect their rights and interests. For example, the payment method and liquidated damages can be clearly stipulated in the contract, so that once the customer defaults on the payment, the enterprise can ask the customer to pay the liquidated damages according to the terms of the contract. In addition, enterprises can also take some legal measures to solve the problem, such as suing customers through the court and asking them to pay the arrears of payment and interest.
Finally, enterprises should strengthen credit evaluation and risk control of customers. Before signing a contract with a customer, an enterprise should evaluate the customer's credit status and understand his repayment ability and credit record. If the credit status of customers is not very good, enterprises can take some measures to reduce risks, such as asking customers to provide guarantees or taking the way of paying first and then delivering goods to ensure their rights and interests.
In short, when customers default on payment, enterprises need to take some measures to solve the problem. Enterprises should contact customers in time to find out the reasons for the arrears of payment, and take some measures to safeguard their rights and interests. In addition, enterprises should also strengthen the credit evaluation and risk control of customers to reduce risks.
When the dispute cannot be resolved by itself, you can consult a professional lawyer. Lawyer Wu Yifan, practicing in Hangzhou, is mainly engaged in economic disputes such as construction projects and contracts and divorce disputes. If you have any questions, you can communicate further and answer them by private letter. Hangzhou customers are free.