Parts 1 company introduction
1. What is the purpose of the enterprise?
2. Business philosophy and history of the company
3. Organization of the company
4. Introduction to the work and functions of various departments
5. Basic knowledge of the company's products
6. Company interests and employee code of conduct
Part II Basic Business Etiquette
1. The main points of decorative appearance reflecting spiritual outlook
2. Rules for going to and from work
3. Greetings, basic etiquette wording
4. Understand the workflow
5. Work-oriented attitude
6. How to respond to the interview
7. Visiting rules
8. Telephone broadcasting and coping methods
9. Interpersonal relationship cultivation: communication with superiors or colleagues.
Part III Basic knowledge of work
1. Acceptance method of supervisor's instructions and orders
2. Steps and preparation of work
3. The importance of work report, contact and consultation
4. How to use tools and machines
5. Basic methods of time management
6. Meeting and negotiation organization approval
7. Rectify work style
The fourth part is enterprise human resource management system.
1. Employee recruitment, contract signing and employee resignation process
2. Probation period and confirmation
3 wages and benefits, basic wages, allowances, commissions and social security.
4. Vacation, vacation process and attendance system
5. Company secrecy system
6. Corporate culture and philosophy
7. Stock option
8. Company reward and punishment system
9. Staff training system
10. Medical treatment and reimbursement, contract hospital
The fifth part is enterprise financial management system.
1. Reimbursement and signature process
2. Fixed assets management
3. Various forms of description
4. Budget management principles
Part VI Enterprise Management System
1. Regulations on the use of office facilities
2. Maintenance and maintenance of office environment
3. Safety precautions
4. Network security
5. Matters needing attention for company dining and shuttle bus
6. Office supplies, consumables recipients
7. Procurement process
The seventh part is the meeting, exchange and question-and-answer of enterprise executives.
1. On corporate culture
2. The company's values and future development.
3. People-oriented, mutual respect
4. The spirit of completely satisfying customers
5. The importance of assistance and team spirit
Part VIII Visit (factories, enterprises, local attractions)
The ninth part of the exam (written test, computer test), sign the employee code of conduct and other documents.
With the training of each new employee, the training company will be responsible for me and update the detailed and rich handbook for new employees, and organize related team game activities (such as drifting exploration, military orientation, expanding sports, camping training, etc.). ).
Teachers can talk about all the above contents (some parts need relevant information or documents provided by the client company in advance), or negotiate with the personnel department of the client company to see which contents are to be told by the company's management personnel and which contents are to be told by external teachers.
In addition, it is necessary to decide what to focus on and what to talk about briefly according to the time requirements of the client company for new employee training. The above outline is set according to the five-day training of excellent foreign companies. If the client company has only two or three days, it is necessary to make a screening of the above contents.