Notebook sales in Zhongguancun market during the World Cup. Although many notebook manufacturers and dealers have publicized the World Cup, the actual effect is not ideal: many notebook dealers said that the sales during the World Cup were average. In addition, we also published a small survey online: 66.52% netizens will not buy notebooks during the World Cup; There are also 58.57% netizens who are not interested in the gifts given by notebook manufacturers.
Did not discuss the shady investigation of notebook maintenance industry-how much is the notebook lamp? Zhang Qing is a typical fruit powder. Every time Jobs releases a new product on the other side of the ocean, she will buy it back at a high price. After Apple released the tablet iPad, parallel imports happened in Zhongguancun, and she spent nearly 8,000 yuan to buy one. Reading e-books, browsing the web and playing games, Zhang Qing couldn't put it down. But last week, as soon as she dropped her hand, the tragedy happened-the Apple iPad fell to the ground and the mechanical back shell was broken. Sad Zhang Qing only went to Zhongguancun for maintenance, but the quotations of several apple maintenance points in Zhongguancun were all above 1000 yuan.
It is inevitable that the maintenance of a sought-after product like Apple iPad will encounter difficulties: because Apple iPad has no formal after-sales channels in China, it gives many individual repair stations a chance to make a small profit. According to my experience, most of the iPad cases presented in Zhongguancun market are from workshops in Taiwan Province Province, and there is no code behind them. The purchase price of this shell is only a few hundred yuan, but because there are no screws outside the iPad, skilled engineers need to pry it open with tweezers little by little during maintenance. In order to prevent the possibility of mechanical damage, the maintenance point will charge more when charging the maintenance fee of iPad, so as to keep part of the profits as possible compensation, resulting in higher maintenance price of iPad.
Apple iPad doesn't have a regular after-sales service point, so what about a regular maintenance station? We specially visited a regular service station of a brand on the second floor of Dinghao underground in Zhongguancun. When the service station is under maintenance, the engineer will ask the consumer to show a formal purchase invoice. If there is a purchase invoice, it shall be guaranteed according to the invoice date. If there is no invoice, the warranty period starts from the production date and can be repaired directly during the warranty period. Perhaps, an invoice is not needed. Only after consulting the maintenance engineer of this brand did I know the general minor faults, and I could fix and debug them on the same day. If the motherboard is defective, it may take several days without spare parts. A maintenance engineer at the service station told the reporter: the official service station has a very strict user strength check, so there are few phenomena such as arbitrary charges.
It seems that the brand's regular maintenance points are more reliable, but this is not an absolute phenomenon: from the feedback on the Internet, we may see that some regular maintenance points also charge fees-for example, 200 yuan will be charged for reinstalling a system and changing a keyboard, and there are many complaints. However, compared with some individual maintenance points, official maintenance stations can only be regarded as a drop in the bucket.
Wild speculations are the most common: for example, in some individual maintenance points in Zhongguancun, users usually have to pay 200 yuan's inspection fee before handing over a notebook to maintenance personnel. In fact, this so-called inspection fee is completely the overlord project of the maintenance point-because the inspection fee is already included in the maintenance fee, this so-called inspection fee is completely arbitrary.
In addition, there are still many tricks in the maintenance process: for example, there is something wrong with the data line from the notebook LCD screen to the main unit, which leads to the failure of normal display. The profiteer will say that the laptop screen or motherboard is broken, and then ask you for thousands of dollars in maintenance fees. In fact, the cost of replacing a data cable is less than ten yuan; A capacitor on the motherboard is broken, and minor surgery costs tens of dollars at most, but it is soft to persuade users to change the motherboard; If the current interface is broken, replace the motherboard; If the LCD screen shows bad points, you have to change the LCD screen to zero; If a key on the keyboard is not in good contact, the futures fund will have to replace it with zero keyboards ... There are still many hidden rules in the notebook maintenance industry: for example, if you change the fan and the keyboard, you must leave the bad ones behind and only change the accessories without repairing the parts.
Trade-in is also a common maintenance shady: for example, remove the new memory of the notebook and replace it with the old memory, or replace the DDR2-800MHz memory with DDR2-667MHz memory; There are also cases of shoddy: for example, the original memory of notebooks such as ThinkPad is expensive, and the maintenance station will replace it with public memory and sell the original memory at a high price; More black-hearted will replace the notebook motherboard including CPU, memory and graphics card.
It is also immoral to set up an existing problem: maintenance personnel will deliberately do some unsatisfactory simple work such as welding, so that the current disadvantages may recur after a period of time, and then you need to spend money again; There are also some maintenance personnel who move their limbs slightly on the circuit of the notebook motherboard. Even if consumers look for other maintenance engineers, it is difficult to find the problem and they have to go back to the original maintenance point for high-priced maintenance. This situation is similar to multiple maintenance:
Consumer Xiao Xu's notebook computer appears black screen phenomenon, because the machine has been insured, and the notebook computer must be taken to the individual repair shop in the computer city for repair. At first, the maintenance staff told him that the line of the notebook screen was broken, and 300 yuan had to be charged for changing the line; After a while, the maintenance staff told Xiao Xu that the cable was repaired, but the life of your notebook screen lamp is coming, so change the lamp 600 yuan; After a while, the maintenance staff told Xiao Xu that there was something wrong with his notebook motherboard ... In fact, Xiao Xu's notebook didn't have that many problems at all, and the maintenance staff just wanted to make more money.
On the other hand, there is no uniform charging standard for notebook maintenance costs: for example, how much is it to clear the ash once? Some maintenance points are in 50 yuan, and some maintenance points are 100 yuan; How much is a laptop reloading system? Some places charge 80 yuan, and some charge 120 yuan, 160 yuan to 200 yuan.
Maintenance monopoly is also a big announcement: for example, the data recovery of notebook floppy disks is charged according to GB, and the charge for 1gb is 10 yuan -20 yuan. A floppy disk with 1.20 GB costs thousands of dollars, which is relatively high in the maintenance industry. According to an industry insider, the data recovery of notebook floppy disks needs to be carried out in a professional dust-free laboratory. Because the construction of a dust-free laboratory requires tens of thousands of yuan, only a few maintenance points have data recovery capabilities; This has formed a maintenance monopoly, and it is also a notice that the data recovery price of notebook floppy disks remains high.
In addition, because notebook maintenance is too professional, it is difficult for consumers to understand what is wrong with their notebooks, which also brings opportunities to the maintenance industry: for example, the black screen of notebooks is the problem of screen lights, and the problem of cable arrangement is the problem of motherboard chips, which most consumers cannot understand. If these dirty maintenance points can be irresponsible, they will always be white.
The low quality of maintenance personnel is also a shady notice: for example, many maintenance points advocate chip-level maintenance, but it can be said that chip-level maintenance is rare, which requires professional equipment on the one hand and superb maintenance technology on the other. Many so-called chip-level maintenance, in fact, is to replace an old motherboard, or give you a poor-quality accessories.
(Editor: Crazy Machine Network-April 10)
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