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What is the reason why Ping An Insurance didn't sign the contract?
The payment of Ping An Insurance shows that the contract has not been signed, which may be that the contract has not been signed well.

If Ping An Insurance has not signed a formal contract, it will show that it has not signed a contract when paying the premium.

Insurance policy is an important document for users to make claims. After purchasing insurance, you must ask the insurance company for the relevant insurance policy contract.