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What should I do if I can't leave because of special circumstances? I booked a flight from Guangzhou to Wuxi tomorrow, but I can return it or change it, because my father can't leave suddenly because
What should I do if I can't leave because of special circumstances? I booked a flight from Guangzhou to Wuxi tomorrow, but I can return it or change it, because my father can't leave suddenly because of poor health. First, the issue of refund. If the special ticket booked online cannot be refunded in other places, such as the airport or the ticket office, you need to refund the ticket booked online. You can call the customer service in official website to provide your ticket number and ask the customer service to refund your ticket. Regarding the refund fee, it depends on how much discount you bought. Different airlines have different regulations. If your ticket can't be returned and changed, the customer service will tell you when booking. If you are unfortunate, you can only choose to refund the ticket. In the end, you may only be able to refund the fuel tax and infrastructure fees and bear the losses.

The second problem is to reschedule and change visas. Rescheduling and changing the visa are different concepts. Rescheduling means changing the departure time separately. Since I can't travel because of something, let's take a rain check. Changing a visa refers to changing to another airline, which is generally difficult. If you book a ticket for Sichuan Airlines and want to change it to China Southern Airlines, it is basically impossible if it is a special ticket, but it is still possible if it is first class, so the rescheduling and change of the ticket are basically aimed at the airline you fly, and the futures are changed internally. Of course, first class is another matter.

If you reschedule, you may face the possibility of upgrading. After all, time is tight, so I can't buy discounted air tickets at that time. At this time, you have to make up the difference in the middle. Sometimes this difference is even greater than the loss of refund. It's up to you to choose whether to refund or reschedule.

I hope I can help you!