Detailed description 1. Service of Shanghai-Changsha Freight Company in Hunan Province: 1, providing one-stop services such as warehousing, sorting, packaging, delivery, picking up goods, delivery and moving factories; A, can provide free sorting of limited commodities; B, packaging, according to the requirements of cargo transportation and cargo packaging, paste relevant signs and labels, and carry out logistics treatment. 2. Provide door-to-door whole process and all-round service, and achieve one vote in the end, with no improvement in the whole process; 3. Provide unified standard services and realize the standardization of services; 4. Provide all-round value-added services to realize diversification and personalization of customer service; 5. Provide rapid response service, realize rapid market response and seize market opportunities. 2. Service standard of Shanghai-Hunan Changsha Freight Company: 1. Service time: 365 days a year, 24 hours a day; 2. service time limit: a. pick up the goods and ensure that they are completed on the same day; B, long-distance direct, long-distance bus delivery service within the prescribed time limit; C, delivery, all goods will be delivered on the same day; D, delivery, after the goods arrive at the destination, contact the consignee in time and deliver the goods to the door on time; E, inquiry, timely reply to customer inquiry information. F, goods tracking, information tracking and vehicle tracking, by the specialist is responsible for, query at any time.