In a blink of an eye, it has been almost a quarter since I came to Dabang Furniture Company. Looking back on the work done in these three months, I feel quite touched. In the past three months, I must first mention two people, Mr. Pang and Mr. Geng. First of all, I would like to thank Mr. Pang for giving us such a development platform and cultivating it with heart. Thanks to General Manager Geng for his encouragement and supervision in his work. Under the guidance of the two leaders, our team learned a lot of knowledge and skills of business negotiation, which took the first step for the company's next business development success. Secondly, I would like to thank this business team and colleagues for their mutual encouragement and cooperation in their work. They all have something to learn, and I have learned a lot from them to make myself more mature. After three months of continuous running-in with the company's business model, I am deeply honored and proud to be a business salesperson of Dabang Furniture Company. I also realize that a salesperson's knowledge, social skills and business negotiation skills determine his sales ability.
Because of this, after consulting more product manuals, furniture materials, related books and attending company meetings and trainings, I have improved my knowledge level of furniture sales industry and realized my own shortcomings and advantages. Next, I want to talk about three aspects: Gengke's "Summary King-Zongjie King"
First of all, in terms of furniture expertise:
1) product knowledge: strengthen the familiarity with the production technology, material characteristics, specifications (including fabrics and products), production cycle and delivery date of office furniture products. Understand the use, maintenance and repair knowledge of products; Understand the relevant situation of competitive products in this industry;
2) Company knowledge: In-depth understanding of the cooperation background, product production capacity, production technology level, equipment, service mode and development prospect between the company and other furniture manufacturers.
3) Customer demand: Understand the consumption psychology, consumption level and basic requirements of furniture buyers (including potential customers) for producing products.
4) Market knowledge: Understand the trends and changes of the furniture market and the purchasing power of customers, and conduct market analysis in different regions.
5) Professional knowledge: further understand other technical knowledge related to furniture, so as to better reach a consensus with different customers, exchange business scope, and understand the changes in design thinking of different decoration design companies in the new year, so as to better cooperate.
6) Service knowledge: understand the basic etiquette of receiving and meeting guests (pay attention to the taboos of foreign guests and social knowledge about nationalities and religions), and handle documents seriously, seriously and quickly; Effective use of body language (including posture, language, movements, etc. Passing information is an effective way to gain trust.
Second, their own sales culture:
1) Psychological testimony at work. Under the leadership of Mr. Pang and Mr. Pang, I have carried out a series of basic quality training such as strengthening self-awareness, self-analysis, customer analysis, signing skills and backstage support, which has made a more comprehensive preparation for me to know and face different negotiation skills of different customers in future sales. I will definitely think of you when I get a high salary, and I will definitely thank you with my actions. You all gave me opportunities and platforms for development. It is precisely because I have learned a lot of sales skills from you, improved my negotiation ability, and based on these previous experiences, I believe that I can grow independently in my post more smoothly in my future work. In the course of my work, I have grown a lot with the careful training and example of the two leaders. Thank you for your help in my work. These are the accumulation of my knowledge and wealth.
2) Adjustment of professional mentality. A salesman's day should start at the first sight in the morning. Every morning, I will wake up from the cheerful and radical alarm, and then greet the day's work with a full of energy and happiness. If I have less experience than others, then I am more honest than others; If I don't have as many lists as others, then I am better than others.
3) Development of key customers. Here I want to say: I have classified all my customers; If there are clients such as A and B, I will treat B's clients as Class A, so that we have one more Class A than others, and one more Class A will give us one more chance. Visit customers at least three times a week. I think attacking customers is the same as setting goals. First of all, we should focus on becoming customers. Only in this way can we achieve results. When the key customer approves, I will shift my energy to the second key customer.
4) Training of signing skills. "How to [FS:PAGE] get customers → follow customers → business negotiation → scheme design → successful signing → after-sales installation → after-sales maintenance → interpersonal maintenance" and so on. Although I have been in the company for three months, it's a pity that I haven't signed any orders. We need to strengthen our understanding of such a process.
5) Shortcomings in your own work. Business experience is not rich enough, and the toughness and business skills of salesmen need to be broken. I hope to improve my own shortcomings as soon as possible, give play to my own advantages, lay a good foundation for future sales business, and improve my self-confidence and business sales ability. I want to practice and summarize in my future work, actively learn and consult the business knowledge of old salesmen, and improve my sales skills as soon as possible.
Business development:
In the process of the company's development, I think that to become a qualified salesperson, we must first adjust our thinking, unify our thoughts and goals with the company, and clarify the company's development direction, so as to fully integrate into the company's development and carry out our work in an orderly manner.
1. Conceptually: I want to be consistent with the company's business philosophy and business philosophy, unify my goals and understanding with the company's top management, and help the company promote corporate culture construction.
Second, in terms of business, we should know the information, hobbies and family situation of our customers. , tap customer needs, do a good job in customer relations, and keep abreast of information, and strive to double the number in the fourth quarter compared with the third quarter.
Thirdly, consciously abandon the selfish, strong and lazy temperament, learn the strengths of others with a positive attitude, learn to be modest, and learn to get along more harmoniously with superiors, friends and colleagues, whether in furniture sales or furniture production knowledge learning; Finally, I wish Beijing Dabang Furniture Company a great success in the Year of the Tiger!
I know that doing business sales is a job of "suffering before pleasure". I know that business people are the blood of the company, and a good business team is the soul of the company's development. This is a noble and sacred profession. I am proud of my courage to challenge the sales business, to undertake a new company for better construction tomorrow, and to be constantly pioneering and running-in, and even more proud of my spirit of not being afraid of hardship and fatigue. In the past three months, I have worked hard to get to work every day, trying to avoid being late and leaving early, persisting in my work despite illness, striving to improve my ideological understanding, actively participating in the construction of the division and expanding more partners. I hope to make a preparation for the better development of furniture sales business next year.
Looking back on 20 10, I feel very sorry that I have not made any achievements and signed the bill for three months. I'm sorry about my leader's expectations. Thank you for your tolerance and encouragement. Looking forward to 20 10, I hope everything will be fine in the new year, and I also hope that I can create more achievements in this team and make the company develop more smoothly and brilliantly!
In the future work, I will redouble my efforts to establish more long-term business partners and make more contributions to the company's business development! When dealing with daily work and affairs, we should take the interests of the company as the starting point, obey the arrangement of the company leaders, and strive for a better company tomorrow. I believe, I firmly believe that I can do more and better in the new year! I hope everyone will encourage each other and cheer together!
The above summary is also a testimony. If there is anything wrong, I hope the leader will give me some advice. Thank you, leader!