1. Find a logistics claim. If it's express delivery, it's better to claim. If it's express delivery, it's a little troublesome. Find their logistics point first, and generally they will shirk it. Just ask their headquarters customer service phone number. (because their relationship with the headquarters is operated separately) In fact, this money is a trivial matter, which is related to the latter.

2. Negotiate with customers. Generally speaking, the contract signed with the customer is the delivery date. If you sign the delivery date, tell the customer that you are transferring the logistics compensation money to the customer. Of course, we didn't think of this when we chose this logistics. . . . . . This is generally explained, and customers will understand. It used to take me 1 week to send it by express air. At that time, the customer flew into a rage. Later, after coordination and explanation, the customer did not say it, but called to praise it. Take care of it!

I hope my answer can help you ~