Personal Work Summary Report of Excellent Property Employees 1
_ _ The preparatory work for property management has officially started for one year. During this period, under the overall guidance of leaders at all levels of the Exchange and administrative companies, all the staff of the Property Management Preparatory Office have carried out a series of fruitful work around the formulation and implementation of the pre-project work plan, the optimization proposal of the project and supporting services, the formulation and improvement of the management and service budget, the recruitment and team formation of property service personnel, etc. The risk assessment and control of the project, the formulation and establishment of working procedures, the contact and bidding of outsourcing companies required for property services, and the systematic training of employees have all achieved the predetermined goals. Summarize and report the specific work in 20__ years;
I. Formulation and implementation of the work plan
Combined with the fact that the Future Building is a key project and landmark building in Dalian, according to the management experience of Savills in successfully implementing internationally renowned buildings in the world, and taking Savills' values, mission and long-term goals as the blueprint, the first task is to formulate a detailed, feasible and targeted work plan, including personnel plan, capital plan, early intervention preparation plan and takeover plan. , steadily carry out all work item by item around the plan. In order to ensure the overall feasibility of the scheme, during the implementation period, various schemes were adjusted according to the overall construction progress of the building. So far, the property management preparatory office has basically successfully completed all the work plans and objectives formulated in the past 20 years.
Second, the project and supporting services optimization suggestions
According to the characteristics and management objectives of the future building project, according to the management experience of Savills, we actively cooperated with the investment invitation and planning of the building, and provided a large number of property consulting service suggestions from the aspects of specific services, operation and maintenance of facilities and equipment in the future, which laid a foundation for providing quality services for the building in the future. At present, the overall transformation of the bank on 16 ~ 18 floor has come to an end, and the basement canteen has been built.
Third, the formulation and improvement of management and service budget.
As a landmark building in Dalian, the capital budget of the future building must be detailed and comprehensive, so as to ensure the normal operation of the building and provide quality services for the future. Capital budget is not only the established goal of the property management preparation office, but also the task to be completed in the future operation. The goal should be clear and feasible, and the task should be reasonable and operable. The property management preparatory office has made a detailed and reasonable plan around the goal of making the future building a first-class landmark building in _ _ _ _ _ _.
Four, the property service personnel recruitment and team formation
Excellent projects need excellent teams to provide quality services to customers. In order to select suitable talents, the property management preparation office strictly follows the guiding spirit of "high quality, hard work, not excessive" of the administrative company and strictly controls the recruitment of personnel. Up to now, the property management preparation office has recruited nearly 400 people and 72 employees, and the overall quality of the employees has reached the expected standards, creating a very favorable prerequisite for building a first-class property service team.
Verb (abbreviation of verb) project risk assessment and work intervention
The whole futures building has not been completed, so there are inevitably some security risks in the construction. In accordance with the guiding spirit of "safety first" that leaders at all levels of the Exchange have always emphasized, actively cooperate and assist the project construction, strengthen the awareness of safety precautions, and ensure the smooth progress of various services in the later period. Since _ _ _ _ _ _, the property management preparation office has sent three batches of ***44 people to the site to be responsible according to the instructions of the administrative company.
Especially in the heating operation, under the condition that the building has not been completed and the heating system has not been fully debugged, all the staff of the maintenance department of the property preparation office, with the strong care and support of the administrative company, overcame the difficulties such as bitter site conditions, large area, miscellaneous personnel and difficult communication, ensured the normal operation of the heating system, and vigorously cooperated with the commissioning and later decoration work of the construction unit. In the case of unstable water supply temperature and flow rate of municipal extranet, the anti-freezing work of field equipment is regarded as the top priority by the property preparation office.
Up to today, nearly 1,000 important equipments in the 10 1 machine room, such as refrigeration room, washing water pump room and air conditioning room, which have been taken over by the property, have been put into trial operation for the first time, and have successfully realized continuous trouble-free operation for _ hours. At the same time, the staff of the property preparation office make full use of every opportunity to familiarize themselves with and learn the technical parameters of the field equipment while heating.
At the same time, if problems are found on site, the construction management unit shall be notified in time. Several times, the water ran on the spot because the property inspection was timely and the loss was avoided. In order to ensure the safe and stable operation of the equipment in the next stage, the maintenance department of the property preparation office put forward a reasonable and feasible maintenance plan according to the present situation. It is planned to carry out the first comprehensive maintenance of the equipment about _ hours after its safe operation. At present, technical training and personnel preparation have been completed, and maintenance tools and materials can only be implemented after they are purchased. With the above valuable experience of entering the market in advance. When the property is fully taken over in the next stage, large-scale personnel will be stationed more smoothly.
VI. Formulation of working procedures and establishment of rules and regulations
Taking full advantage of the relatively sufficient time before the completion of the building, the property management preparation office was formulated by the administrative company, combined with the actual situation of the project, based on the successfully implemented system to ensure the smooth development of future work, and fully absorbed the international advanced management elements such as kpi, sla and iso, and formulated more than 200 rules and regulations of nearly 20,000 items. Each department and post has established a systematic work manual, which specifies the gymnastics work and process of each job in detail and puts forward specific requirements for the quality that each job should achieve. It provides a comprehensive and high-quality file system guarantee for the normal operation of property work in the future.
Personal Work Summary Report of Excellent Property Employees II
At the end of the year and the beginning of the year, look back on the hard work of the past year, look forward to tomorrow and look forward to the future under the condition of tight personnel. In the past year, there were gains and losses in the work, but with excellent professional skills, all major tasks were completed beyond the standard. With the approach of the Spring Festival, this department made a timely summary of the work done in this year, and made self-praise and self-criticism. The following is the summary report of the engineering maintenance department in several aspects:
First, work safely to ensure the safety and quality of electricity, water and equipment.
1. Find and solve problems, and vigorously assist the construction unit arranged by the company to rectify the quality problems of the remaining projects during the warranty period. Especially for hydropower, there are scenes such as water leakage in rainy days and unstable high-voltage power supply.
2. Due to the change of commercial format, the demand for electricity is gradually increasing, in order to ensure the power supply safety of transformer indoor lines. Evaluate power lines and add or adjust overload lines; For example, during the peak period of transformer _ _, in order to reduce the pressure on the power supply line, the power consumption peak period of _ _ months was smoothly passed.
3. Legacy issues. On _ _ _ _ _ _ _ this year, the dock power failure accident was caused by the high-voltage external fault of the substation, which greatly affected the power supply of various formats and caused complaints. The power outage accident has been reported in detail in writing. The leaders of the real estate company attach great importance to it. After verification, it is indeed a legacy of power supply. Construction problems such as roof, negative floor, floor slab of the whole building, pipeline embedded in the roof and leakage of expansion joints have not been completely solved so far. At night, the problem of pre-embedded fastening screws and nuts in the pole of the high pole lamp causes the high pole lamp to swing. Although the hidden danger has been reinforced and solved, it is a quality problem in engineering construction.
4. Cooperate with the maintenance of weak current equipment: for example, replace telephone lines and network cables for the property office; Require relevant units to comprehensively clean and sort out the weak current wells in the building; Cooperate with China Telecom Mobile and China Unicom to install, repair and maintain equipment.
Second, on-site training, the implementation of safety responsibilities
1. The goal of safety work lies in technical training. Although the safety work itself does not produce economic benefits, only when the safety work is realized can there be economic and social benefits, and the company can develop healthily. In addition to on-site delivery, help and action, every employee is also required to take the initiative, communicate with each other, learn from each other, learn from each other's strengths, and constantly improve their business knowledge and technical level.
2, the implementation of patrol inspection, regular maintenance of power supply, water supply and mechanical and electrical equipment, so that it can always adhere to good working conditions, daily inspection records, monthly inspection results and rectification scenarios on file for future reference. In order to solve unexpected accidents, 24-hour duty provides a reliable guarantee for dealing with accidents in the shortest time.
3, strengthen the safety inspection of key parts, and the implementation of "one post and two responsibilities", that is, to ensure the operation record of power distribution duty and the handling of power distribution accidents, taking into account the night scene and normal lighting in public areas, and to deal with some emergencies urgently! Conduct safety assessment and inspection of existing equipment, and rectify problems in time to prevent them before they happen.
We strictly implement the relevant regulations, resolutely ban them and rectify them within a time limit. In order to put an end to accidents, we have truly achieved "promoting rectification through inspection and ensuring safety through rectification". In order to ensure the safety of key parts, key links and key time periods, we pay special attention to the safety inspection of public areas and commercial merchants.
Third, earnestly carry out daily inspection work.
1, cooperate with fire safety inspection. Timely rectification and maintenance of fire shutter, smoke control fan and other hidden dangers.
2. Regularly check the night lighting timing power-off control system, night lighting, mechanical and electrical equipment and public facilities, and make daily inspection records. This year, * * * plans to replace all kinds of lighting equipment ... multi-lamps, and adjust and handle abnormal situations at any time and report to the leaders. Such as: advertising electricity consumption in western restaurants, sewage well dredging caused by sewage discharge, electricity consumption quality scenes, etc.
3. Regularly check the water supply and drainage pipe network, timely repair the damaged water supply faucet, fire hydrant and pipeline rupture caused by construction, and put an end to the phenomenon of water dripping, leaking, running and escaping within the jurisdiction.
4, according to the weather forecast in a timely manner to do a good job of power supply lines, grounding devices and outdoor cables and other electrical equipment, outdoor billboards, drainage pipes, etc. Find problems and solve them in time so as to plan ahead.
Four, strict operating procedures, strengthen equipment maintenance, fully cooperate with the maintenance unit debugging and maintenance work.
1, strict brake switching operation system, implementation of safety measures, on-site safety supervision and management. If it is found that the thermostat of No.2 transformer cannot work during maintenance, contact the manufacturer for repair in time; Replace the reactive power compensation switch, capacitor and contactor in time (within the warranty period). At the same time, the low-voltage equipment in the distribution room was fastened and maintained in batches, which eliminated the power supply accident caused by poor contact. Operation of single equipment, power switching, cleaning and maintenance, and equipment acceptance after maintenance.
2. Complete the annual inspection of elevators and escalators, and transform the items that must be rectified in the annual inspection next year. Reduce the annual maintenance and rectification costs.
Five, do a good job, establish water sources, facilities and equipment ledger and technical data management.
1. Establish account opening ledger and seal management of business forms; All installed and replaced electric meters should be perfect, the construction records of installing and updating electric meters should be complete, and the removed old meters should be marked and put into storage. Establish an account of the electricity consumption reading of the old electricity meter and the meter number and capacity of the new electricity meter.
2. In daily work, all employees of the engineering maintenance department can strictly abide by the company's rules and regulations, earnestly convey and implement the spirit of the instructions of the property meeting, and complete various tasks. Take seriously the problems and rectification opinions raised in the inspection of the company and the project, and seriously rectify and implement them in combination with the actual situation.
3, completes the power supply equipment maintenance records. Establish a special account for major equipment, and record each maintenance project, the model and quantity of equipment and materials replaced, and the operation scene of the equipment after maintenance.
4. Strictly control the maintenance cost and manage the maintenance materials. Regularly apply for maintenance material plan, and strictly implement the material warehousing management system; Common spare parts shall be kept in necessary stock, and the materials out of the warehouse shall be registered at the place of use. Do a good job of repairing the old and recycling the waste, repair the replaced parts, repair the old parts by replacing parts or reassembling them, and reduce the use of new parts.
5. Environmental sanitation and equipment sanitation. Divide the public * * * equipment and facilities within the jurisdiction into public * * * responsibility areas and individual responsibility areas, and each responsibility area has a special person in charge. Clean sanitary equipment in public areas regularly. Regularly clean and inspect the area under personal jurisdiction to ensure that the equipment in the power distribution room and equipment room is clean, free from oil pollution and dead angle, and ensure the normal operation of the equipment.
Over the past year, all the staff of the engineering maintenance department have done a lot of work for the company wholeheartedly. Whether in the office or in the field, they can do as required, but some work is still insufficient and can not meet the requirements of the company. We will make up for the shortcomings in the future work, further improve the ideological quality and personal skills of each employee and make greater contributions to the development of the company.
Personal Work Summary Report of Excellent Property Employees 3
Looking back on the next 20 years, my work is also experiencing extraordinary. _ _ month, I returned to _ _ with pure emotions. I started a new environment, and my work materials were wrapped in familiarity and unknowns, which prompted me to make more efforts to learn and challenge. A few months have passed in an instant, and the work is proceeding in an orderly way. At the end of the year, everyone should sort out the past and plan the future. At this moment, I will summarize my work in the past year as follows:
I. Property service work
Property management mainly includes all occupancy matters, daily maintenance, complaint handling, fees, infrastructure equipment maintenance, environmental sanitation, and pest control for new owners; There are also study and training, inspection by higher authorities, etc. The main work of the management office in 20__ years when urging management fees and rectifying public facilities and equipment in residential areas. Combined with the actual situation, on the basis of further understanding of the service fee agreement collection method, with the full cooperation of colleagues in various departments of the property company, some work was successfully completed.
Second, the work of the office.
Office work is also one of my work areas. I have a lot of work. To deal with complicated and trivial work, we need to strengthen our work consciousness and pay attention to speeding up the pace of work. Improve work efficiency. Mainly do the following two aspects: 1. Data entry and document arrangement. For the information files and relevant meeting minutes involved in the management office, I carefully input and print, make forms and documents according to the work needs, and draft statements. Twenty archives management work. After arriving at the management office, the systematic and standardized management of archives is my routine work. I use the method of combining normal maintenance with regular centralized sorting, classify and file the files, and register them well.
Third, do a good job in the financial work of the management office
Be patient and meticulous in financial work. Since I took over the financial management, I have carefully checked the financial accounts, cleaned up the financial relations, strictly implemented the financial system, and made every account well, ensuring the balance of payments. First, do a good job in every entry and exit account. I can record and register every entry-exit account according to the classification rules of accounts. At the same time, carefully check the bills and make detailed records. Second, do a good job of monthly routine reconciliation. According to the financial management system, I refine the income and expenditure of the month, prepare financial statements regularly, and reconcile the accounts in time according to the company's requirements. There are no omissions or misstatements. The third is to control expenses reasonably. Reasonable control of expenses is an important link to achieve profitability. I insist on starting from the interests of the company and assisting the leaders of the management office in financial management. In the recurrent expenditure, strictly control procurement, consumption and supervision, prevent extravagance and waste, and put forward some reasonable suggestions.
Four, responsible for the green maintenance of the park.
At present, the shortage of greening personnel is in winter, and the greening situation in the park is even more severe. Mainly do the following two aspects: first, do a good job in the greening of the park and the daily maintenance of facilities; The second is to clean up the road and every corner in time, eliminate snow, and do a good job in handover and acceptance.
Personal Work Summary Report of Excellent Property Employees 4
I have worked in a property management company for more than a year. Looking back on this year's work, I have gained a lot. I have learned a lot from my business skills to my ability to deal with others. In the past year, I served the non-local residents of the development zone with a pragmatic attitude and enthusiastic service concept. I earnestly complete every task assigned by the leaders, do my job well in a down-to-earth manner, and enthusiastically solve problems for non-registered personnel in the development zone, so as to reassure the leaders and make my colleagues like it. This year's work is summarized as follows:
First, study hard.
I am still very young at the moment and have just stepped into the most important position. I lack working experience in many things. In the process of transferring to a non-local resident, I may have adverse consequences due to my negligence. Therefore, I often ask old comrades for advice in my work, listen more, think more and ask more questions in my work, practice more by myself and sum up experiences and lessons. After work, I help my colleagues to do more things, so that their professional level can be improved rapidly, and they can be competent for the work arranged by the leaders as soon as possible, and constantly sum up and innovate in their work to improve their working ability and efficiency. We should also improve our self-awareness and political literacy ideologically. Although we deal with non-local residents every day, it is precisely because of this that I should truly interpret the relevant policies of the state to the non-local residents in the development zone, so that they can understand the policies, make correct choices in their work and life, and make their lives happier and have more confidence in our work.
Second, practical work.
In the daily work, conscientiously complete their own work, down to earth. The work of transferring to non-household registration is complicated and there are many repetitive things. Sometimes the same thing will be repeated many times every day, so be patient at work and don't have negative emotions. What we do is window work, representing the image of the government and the development zone. If there are negative emotions, it will not only hurt the hearts of non-local residents, but also affect the image of the development zone in the hearts of non-local residents. So in my work, I try to be proactive, meticulous and meticulous in handling every little thing in my work. Do not delay, ensure the smooth development of daily work, adhere to polite service and treat people warmly, and carefully collect and sort out daily office materials.
Remember what to remember, record important things and prepare reports. Accurate statistics of all kinds of data should be well-documented and well-documented. When leaders need it, they can quickly find data and clarify the source of data. Do a good inventory every day, sum up your imperfections seriously, and don't ask the same question twice. After finishing my work, I will actively help other colleagues and create a good working atmosphere for the company on the principle of doing more and talking less.
Over the past year, I have gradually grown and matured in my work and study, but I am far from enough in transferring to a non-household registration. In the future, I will devote myself to the work of transforming the development zone into Africa with an enterprising attitude and full enthusiasm, do everything in a down-to-earth manner, strive to complete the tasks assigned by the leaders, and make my modest contribution to the harmony and stability of the life of transforming the development zone into Africa.
Personal Work Summary Report of Excellent Property Employees 5
In 20 years, with the support and help of company leaders and departments, and with the joint efforts of my colleague Qi Xin, I successfully completed the functional work of the department according to the requirements and deployment of the company. Through one year's study and work, the working mode has made a new breakthrough and the working mode has changed greatly. The work of the Property Management Office in the past year is summarized as follows:
First, the daily management of the management office
Since the company implemented the "three decisions" and the sub-management office, this has become a brand-new field of our work. The Property Management Office is an important window department of the company's residential property service image, a daily maintenance, management and service organization under the leadership of the general manager's office, and a guarantee department to promote all work to the company's established goals.
The work of the management office mainly includes daily complaint handling, fee leasing, infrastructure equipment maintenance, environmental sanitation, greening maintenance, water and electricity maintenance and security. There are manuscript processing, file management, manuscript approval and delivery, meeting arrangement, study and training, inspection by higher authorities, visits from other units, guidance, etc. In the face of a large number of complicated and trivial daily work, we have strengthened our work consciousness, paid attention to speeding up the pace of work, improving work efficiency, calmly handling various affairs, and strived to be comprehensive, accurate and moderate, avoiding omissions and mistakes. So far, we have basically achieved all our goals.
Second, the daily complaint handling and maintenance work
1, handling complaints. In the whole year, * * * accepted a total of 1432 complaints, handled 1420 complaints and was processing 12 complaints, with a handling rate of 99%. Among them, there were 647 complaints about water and electricity, 49 complaints about house maintenance1piece, 30 complaints about security doors and unit doors1piece, and 64 complaints1piece.
In the whole year, the complaints mainly focused on water leakage from the top floor of 1, 2, 10 and 16. The owners of floors 2 and 7 complained about the noise from the construction site on the third floor, and the owners of floors 14 complained that the hotel room played mahjong at night and there was no roof garden. 16, 17 floor owners complained about the cooking fume and noise of the hotel, and 18 floor complained about the noise of the kindergarten and kitchen fume. Most of them have been dealt with, but the owner of18th floor reported that the lampblack and noise in the kindergarten still exist. After coordination with the person in charge of the kindergarten, the kitchen has been relocated and has been significantly improved.
2, charging work. The annual fee collection work was successfully completed. Except for a few owners who refused to pay for some reason and the property was vacant, all the fees receivable have been recovered. The leasing work is also completed according to the quality and quantity, which can maximize the use of resources, try to revitalize funds and generate income for the company.
3. Daily maintenance. This year, according to the work plan formulated by the company at the beginning of the year, the maintenance of basic equipment and facilities such as _ _ _ _ _ and the maintenance of environmental sanitation and greening have been successfully completed.
4. Environmental sanitation. In terms of maintaining landscaping, cleanliness and hygiene, we constantly improve and change management methods, and try our best to make landscaping intact, clean and tidy. There are no green pests, no deaths and no plant diseases in the area all year round, creating a comfortable and warm home for the residents in the area. In, our company won the title of advanced unit of Ivy in Hecheng District.
5. Water and electricity maintenance. Mainly used for water and electricity maintenance and daily management of 35 houses in the area; The monthly average loss rate of hydropower in the whole year is 2. 2——2。 8%, strictly controlled within the allowable range; Four power distribution rooms, five elevators, two booster pumps and fire-fighting facilities in the area are operating normally, and no safety accidents have occurred.
6. Decoration management. According to the work arrangement and plan at the beginning of the year, the decoration management has gradually entered the formal track this year. The new decoration service agreement and management regulations compiled by the company have been implemented, which reasonably blocked the loopholes in the previous imperfect decoration management, implemented the daily patrol registration system, and handled the problems in time when found. The phenomenon of illegal decoration has been significantly reduced and declined, and there have been no safety accidents and major complaints caused by violations.
7. Safety management. This year, the safety work is generally good, and no fire or robbery accidents have occurred in the area. However, in the second half of the year, a car was stolen. Fortunately, the case was solved and the stolen vehicle was recovered. Therefore, there should be no negligence, paralysis and luck in safety work, and more efforts should be made in the access management of foreign personnel and vehicles to avoid similar or more serious accidents.
Third, strengthen study and improve professional level.
Because I feel the burden of this department, and there is a certain distance between the knowledge, ability and experience of some employees in the office and their posts, I have never dared to treat it lightly. I ask all employees to strengthen their professional knowledge, learn from books, learn from leaders around them and learn from colleagues, so I obviously feel that there has been some progress this year.
Through continuous learning and accumulation of experience and knowledge, everyone has a certain working foundation and can deal with various problems in daily work. After one year's training, their organizational management ability, comprehensive analysis ability, coordination ability and written and oral expression ability have been greatly improved, which ensures the normal operation of all work, can treat all tasks with a correct attitude, love their jobs, and strive to implement them in practical work. Actively improve their professional quality, strive for the initiative in work, have a strong sense of professionalism and responsibility, and strive to improve work efficiency and quality.
Four. Existing problems and future efforts
Over the past year, our employees have been able to work conscientiously and creatively, and have made some achievements, but there are also some problems and shortcomings, which are mainly manifested in the following aspects: First, most of the employees in the management office are non-property professionals, and many jobs are done while groping, so that sometimes they can't be comfortable, and the work efficiency needs to be further improved; Second, some work is not detailed enough, and some work coordination is not in place; Third, the theoretical level of relevant majors is not suitable for the requirements of the company's work.
Fourth, the number of vehicles is increasing, and the roads in the residential area are full of vehicles, which brings great security risks to pedestrians and vehicles. The main reason is the serious water leakage in the central underground parking lot. * * * Parking spaces 125, of which 53 parking spaces are leaking, and the owners are unwilling to park their cars; Fifth, the water and electricity losses in the base camp, Xinxing Garden and Cuizhuyuan are serious, mainly due to the aging and corrosion of pipeline meters and lax daily inspection management, which leads to serious theft, leakage, running, leakage and dripping.
Sixth, at this stage, many property infrastructures under our jurisdiction have passed the warranty period, and the expenses incurred are now borne by property, real estate and engineering companies; Seventh, at present, the cost of property management under our jurisdiction is high and there are losses, mainly due to the small scale of the property and the relatively large investment in human and material resources. This kind of property is also an obstacle to the company's benefit growth, which is not conducive to the company's development.
In the new year, we should focus on improving the professional management, service knowledge and work level of property management, and make contributions to the development and growth of the company. We should strive to do the following: First, we should strengthen our study and broaden our knowledge. Study hard on property professional knowledge and related legal knowledge. Strengthen the understanding of the context and trend of property development, strengthen the understanding and learning of the surrounding environment and the development of the same industry, and have a good idea of the overall planning and current situation of the company; Second, pay attention to the style construction of this department, strengthen management, unite as one, work hard, and form a good working atmosphere in this department.
Continuously improve the service level and support and cooperation ability of the office to the owners and other departments; The third is to repair the leakage of the central underground parking lot connected with real estate and supermarkets, open the underground parking floor on the seventh floor, relocate the distribution center of Peony Garden Elevated Supermarket, make rational use of it, park the vehicles parked on the roads in the community in the garage in a standardized way, and improve the disorderly parking order of vehicles in the community.
Fourth, strengthen the daily inspection and inspection of hydropower in the jurisdiction, establish a long-term management mechanism, stop the current situation of stealing, leaking, running, leaking and dripping from the source, and minimize the loss of hydropower; Fifth, in order to change the situation that property, real estate and engineering companies bear the cost of infrastructure maintenance endlessly, the housing maintenance fund must be activated. However, most of the properties undertaken by our company at present belong to pre-stage property management, and it is urgent to set up an owners' committee to negotiate with the owners' committee on the renewal of the property management contract and the use of maintenance funds.
Sixth, in small-scale property communities, owners' committees should be established as soon as possible, and the owners' committees should negotiate with each other to adjust and raise property service fees or the owners should implement autonomous management, so as to achieve a win-win situation for the owners and property management enterprises and avoid our long-term losses.
In the new year, all my colleagues will serve the owners with full enthusiasm, safeguard the interests of the company, actively provide quality services for the owners, create higher value for the company, and strive to achieve greater and better work results.
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