Information such as policies and market conditions published by the market plays an important and decisive role in the investment decision of gold futures investors. Where a gold futures exchange or a gold futures company intentionally provides false information to mislead investors into placing orders, the economic losses of investors shall be borne by the gold futures exchange or the gold futures company.

2. Hedging behavior.

Hedging means that after receiving the instructions from investors, the gold futures company privately hedges its instructions with those of other investors or its own instructions, or conveys the instructions of investors to the gold futures exchange, but it does not make an offer to all other market participants in the form of open bidding, but privately seeks to reach a deal with one of them. It includes three forms: cross transaction, right transaction and cooperative transaction. The individual hedging behavior of gold futures companies is invalid. A gold futures company shall compensate investors for their economic losses. If gold futures companies and investors are at fault, they shall bear corresponding liability for compensation according to the size of the fault.

3. Unauthorized use of investors' deposits.

On the one hand, futures companies misappropriate investors' deposits because their actions infringe investors' property rights and constitute civil liability for infringement; On the other hand, according to the disciplinary relationship between investors, the futures company undertakes the obligation to properly keep the investor's deposit and uses the investor's deposit without authorization, and the futures company must bear the liability for breach of contract according to law. Unauthorized use of the deposit constitutes a civil liability for the concurrence of breach of contract liability and tort liability.

4. Gold futures companies trade in the name of investors without authorization.

Specifically, it includes several situations, such as gold futures companies trading in the name of investors without placing orders, gold futures companies executing non-trustee trading orders, no trading varieties, quantity, defective trading direction, and wrong execution of investor trading orders. There are also problems of breach of contract and infringement competition. Gold futures companies that trade in the name of investors without authorization shall be liable for compensation.