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Why can't I change the mobile phone number of China Bank Mobile Banking?
China Bank's personal mobile banking login phone is modified;

1. You can modify it in the "Modify Mobile Number" function through Bank of China Personal Mobile Banking-My Click Settings-Security Center-Personal Information.

2. You can bring your valid ID card, associated account and mobile phone (including the new mobile phone number in my real name registration system) to any branch counter of Bank of China for handling.

Tips:

At present, only customers who have kept 18 second-generation resident ID cards (excluding temporary id card) in BOC (core) are allowed to modify their mobile phone numbers online through BOC Personal Mobile Banking.

(Answer time: July 6, 2023)

The above contents are for your reference. Please refer to the actual business regulations.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GOAPP to handle related business.