Suggestion: Restart and check the network

1. Re-download and install the latest version of the market trading software with security certificate provided by the brokerage website

2. Temporary Turn off the firewall

3. Install the computer system in format

4. If necessary, consult the customer service of the securities company (there may be outstanding matters)

Essence Securities Co., Ltd. (hereinafter referred to as "Essence Securities") was established on August 18, 2006. Currently, there are 13 shareholders including China Securities Investors Protection Fund Co., Ltd. and Shenzhen Yuanzhi Investment Co., Ltd., with a registered capital of 3.19999 million yuan. In 2009 and 2010, Essence Securities was rated Class A in the industry classification rating. In 2011, it reached the industry's highest Class A and AA rating. In 2012, Essence Securities maintained its Class A and AA rating.

Essence Securities is headquartered in Shenzhen, with 5 branches under its jurisdiction, 122 securities business offices in 25 provincial administrative regions, and wholly-owned holdings of Essence International Financial Holdings Co., Ltd. and Essence Futures Co., Ltd. , Anxin Qianhong Investment Co., Ltd., invested in Anxin Fund Management Company, and built a comprehensive financial management service platform.

Essence Securities can provide investors with securities agency trading, securities underwriting and sponsorship, securities asset management, securities investment consulting, margin financing and securities lending, fund agency sales, financial product agency sales, stock index futures intermediate introduction and securities related services. Financial advisory and other services related to trading and securities investment activities.