A: According to the decision of China Securities Regulatory Commission on regulating futures market accounts, dormant accounts in futures market refer to accounts that meet the following four conditions at the same time:

1. Account opening time is more than one year.

2. No position in the past year (including one year)

3. There was no transaction in the past year (including one year)

4. The client's rights and interests on the appraisal date are less than 65,438+0,000 yuan (including 65,438+0,000 yuan).

Q: When does the screening account sleep?

A: The confirmation date of the normalized dormant account in the futures market is 15 every month, which will be postponed in case of public holidays or legal holidays.

The China Futures Market Monitoring Center will restrict investors' opening authority on the next trading day after acceptance. CTP Chairman will prompt "CTP: Only positions can be closed" when dormant customers place orders.

If your account cannot be traded, please contact our customer service 95570 or the account opening business department to check the account status.

Q: What do I need to do to continue trading when my account is dormant?

A: Submit an activation application.

Step 1: Complete the suitability assessment.

You can contact our customer service 95570 or the account opening business department to confirm whether the suitability assessment has been completed. If you haven't done the suitability assessment before, please complete the suitability assessment first:

L natural person customers can complete the "suitability assessment" business in the "online account opening" column of our company in official website or the "account opening" column of the homepage of Guolian Qibao app, and need to prepare the original ID card and conduct video verification.

L unit customers can only complete the suitability assessment through offline double recording.

Step 2: Data specification

Please confirm that your certificate is within the validity period, your contact information has not changed, and other information required for anti-money laundering has been improved. If you need to change it:

L natural person customers can change their information in the "Pocket Business Hall" column on the homepage of the League of Nations Qibao app.

L Company customers can only make changes offline.

Step 3: Contact the sales department to apply for activation:

After you complete the suitability assessment and standardize the information, you need to contact the account opening business department to apply for activating the account, and the business department will help you submit the application.

Q: How long can I trade after activation?

A: Submit the activation application before 5: 00 on T day/kloc-0, and normal trading can be conducted on T+ 1 day.

If the application for activation is submitted after T-day 15:00, normal transactions can only be conducted on T+2.

Q: How to avoid frequent hibernation?

A: Keep your account active.

If the funds in your account are less than 1000 yuan on the next dormancy confirmation day after activation, and there is no transaction or position during the period, then unfortunately your account will hibernate again.

If you don't want to sleep frequently, you can keep your account active in the following ways:

Method 1: save money in time after activation to ensure that the account funds are > 1000 yuan;

Method 2: Complete at least one transaction as soon as possible after activation, and remember to trade frequently in the future. Don't neglect your account;

Mode 3: Of course, you can also deposit and trade.