1, service quality complaints: customers are dissatisfied with the service quality of futures companies, such as low transaction execution efficiency and untimely customer service response. And they will complain, which futures companies need to pay attention to and avoid.

2. Compliance complaints: Futures companies need to strictly abide by various laws and regulations. Customers think that some acts of the company violate laws and regulations, or there are problems such as fraud and misleading, and they will complain to the regulatory authorities, which is what futures companies are most afraid of complaining.