If you lose your CCB bank card, you should pay attention to the following points:

1. After the card is lost, you must first report the loss by phone. Call the CCB customer service hotline 95533 to report the loss manually.

2. If you are in another place and cannot go to the bank to re-apply within a short time, please continue to call ICBC’s customer service hotline to report the loss after 15 days (the telephone loss report is valid for 15 days) to ensure the security of your account.

3. China Construction Bank cannot reissue it in another place. You must go to the place where you opened the account with your ID card to apply for reissue.

4. When re-issuing, you can choose to get a new card, or you can directly withdraw cash or transfer money.

Extended information:

Reporting the loss of bank cards

1) The regulations of each bank are similar. It is divided into temporary loss reporting and long-term loss reporting. Temporary loss reporting lasts for 7 days. Long-term loss reporting will expire after formal loss reporting. Generally speaking, it takes 7 days to report a loss verbally or in writing. The official loss report in writing shall prevail.

After the loss is formally reported in writing, the verbal loss report will automatically become invalid. If there is no written loss report, the account that has been frozen after the validity period will be automatically released, and you can continue to report the loss verbally. If it is an ordinary debit card, it can be processed immediately (the next day) after the written loss report expires. The account will be automatically transferred to the new card, the new card will have a new account, and you can continue to use it immediately after entering a new password. The fee for reporting loss is 10 yuan each time, and the cost of replacing a card is 5 yuan each time. (If you want to continue using your previous account, ask your bank.)

2) To report a loss on behalf of another person, you need to obtain the original ID cards of both parties.

3) After applying for a new card, the old card will be automatically canceled, so don’t worry.

4) Remittances cannot be received while the bank card is reported lost because the account is frozen at this time.

When reporting the loss verbally, you need to check the card owner’s ID number, account opening date, balance and other information, which is valid for 5 days. That is, the day when the loss is reported is the first day and ends at midnight on the sixth day. For example, if you report a loss on the 18th, it will end at 0:00 a.m. on the 24th. The period in between is the validity period for verbal loss reports. After midnight on the 24th, it will be automatically "unblocked".

Keep the card safe

For cards issued by others, after you get the card, you should check whether the card number and name are consistent with the information on the card application receipt, and change the initialization in time. Password and keep the card carefully to avoid unnecessary disputes or card theft.

The bank card can only be used by you and cannot be rented or lent. If your card is not properly kept or is lent to others, the card track information may be skimmed and the funds in the card may be lost.

When using a card for transactions, please do not let the card out of your sight. Please take the card back promptly after use to prevent it from being misused or dropped.

China Construction Bank-Common sense on safe use of bank cards

Baidu Encyclopedia-Reporting loss