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The consumer in Pinduoduo failed to handle the case within the time limit, and the refund has been closed. Where is the money?
If you want to return a refund, please submit the logistics information and wait for the merchant to confirm the receipt. After the merchant confirms the receipt, the system will automatically initiate a refund; If the merchant refuses the refund application, please modify the application or contact online customer service to communicate the refund application. The refund amount will be returned to your account within three to five working days. In the case of refund only, after submitting the refund application, you still have to wait for the merchant to handle it first. If the merchant agrees, the system will automatically refund the money. If the merchant refuses the refund application, please modify the application or contact online customer service to communicate the refund application. The merchant agrees to refund, and the refund amount will be returned to your account within 3 to 5 working days. "