You can unbundle in three ways: self-service unbundling through mobile banking, cross-channel unbundling through personal online banking, and unbundling at the counter.

1. Use the originally bound mobile phone device to log in to the mobile banking client, use a single mobile phone transaction code, BOC e-order + mobile transaction code (or BOC e-shield) to authenticate and complete the unbinding;

2. You can use personal online banking and use BOC e-Token + mobile transaction code or BOC e-Shield to complete the unbinding after authentication;

3. You can hold valid ID when registering for online banking and have been associated For online banking (mobile banking) bank cards/discounts, go to any counter of Bank of China to complete the unbinding process.

The above content is for your reference, please refer to actual business regulations.

If you have any questions, please feel free to consult Bank of China’s online customer service.

You are sincerely invited to download and use Bank of China Mobile Banking APP or Bank of China Cross-border GO APP to handle related businesses.