If you are using China Merchants Bank app, please try the following: 1, set your mobile phone to airplane mode, and then reconnect to the network; 2. Change the network environment and log in with 4G or Wifi network; 3. Clear the mobile phone cache: After logging in to the mobile banking, click "Settings → Clear the cache". If it still doesn't work, please change the time period and try again.

(Response time: April 2022 1. Please refer to the latest business changes announced by China Merchants Bank in official website. )