1. In principle, customers need to hold relevant certificates to go through the on-site account cancellation procedures through their business units;

2. When the customer proposes to cancel the account, the customer service staff should first check the customer's identity information and other materials to confirm whether it is the customer himself;

3. If the customer has no position but still has funds, he/she needs to fill in the withdrawal form for account cancellation, and then go to the finance department to withdraw funds after confirming the signature, and then fill in the confirmation form for account cancellation. If it is a legal person enterprise, in addition to the signature of the legal representative or fund distributor, the "account cancellation cash slip" also needs to be stamped with the official seal of the enterprise; In addition to the signature of the legal representative or account opening agent, the confirmation of account cancellation needs to be stamped with the official seal of the enterprise. The customer's withdrawal must be credited to the customer himself or approved by the customer in writing.

Permission of bank account. Special note: if the customer's account is closed on the same day and there is no position, it cannot be closed.

4. Customers with zero account funds can directly fill in the account cancellation confirmation and go through the account cancellation procedures.

5. If it is impossible to confirm the authenticity of the account cancellation confirmation and the signature of the account cancellation cash slip, each business unit must confirm whether it is the customer himself by other means such as identity documents and video materials.

6. After the customer signs the confirmation letter of account cancellation, the relevant personnel of the business unit (such as risk controller and manager) and the person in charge of the business unit sign it, and then fax the confirmation letter of account cancellation to the headquarters customer service center, and the relevant personnel of the customer service center will handle the account cancellation in the customer management system.

Seven, after the cancellation in the customer management system, the headquarters customer service center will submit the customer-related cancellation information to the margin monitoring center, and cancel the customer's transaction code.