Recently, I carefully read the doctor's CD on effective communication and listened to Dr. Yu's wonderful interpretation of communication art. Why did you say that again? It was the first time I studied in the hospital for retired workers, and I was deeply touched by his wonderful speech again. What do you think of effective communication in Yu Shiwei?
Communication is a big topic, and it is also an extremely important thing for individuals and units. Communication plays a very important role in the success of a person and a unit; 2 1 century is a century full of competition. As a professional technical worker, one should not only have solid professional technical ability, but also establish good interpersonal relationships with leaders and colleagues. Therefore, improving the art of personal communication and managing interpersonal relationships have become an important part of his career success.
Dr. Yu first expounded the purpose of corporate communication. First, communication is to control the behavior of members and see if employees do what you mean. You don't know if you don't communicate. The second is to motivate employees and improve performance; The third is to express emotions and share frustration and satisfaction; The fourth is to circulate information, strengthen your information and prevent information from being broken.
Three elements of communication: mentality, care and initiative. Taking care as the starting point, pay attention to each other's situation and difficulties; Pay attention to each other's needs and inconveniences; Pay attention to each other's pain and problems. For example, patients in our department demand shorter treatment time, better curative effect and lower cost, so we should put ourselves in patients' shoes and treat them as relatives. In this way, the communication between doctors and patients can find the focus of attention, and the communication can be carried out smoothly, eliminating obstacles such as selfishness, ego and arrogance in communication. It is not enough for effective communication to have mentality and care, but also to have initiative, that is, active support and active feedback. For hospitals, patients will be very grateful to actively provide information and other support to patients. As a hospital employee, it is helpful for colleagues to understand and support each other by actively feeding back information such as work progress to superiors and colleagues. It can be seen that the correct communication mentality and proactive communication methods are helpful to reduce misunderstandings and promote work. The three elements of communication are worth studying, grasping its essence and improving communication skills in practice.
Many times we feel that we have nothing to say with others, and we are afraid to communicate with others, especially with leaders. Now, I think there may be such a reason: on the one hand, I am not active enough. When you take the initiative to do something, your emotions will be mobilized and your thinking will be more active. On the other hand, I am not prepared for the topic of communication. When communicating with people, you should listen more and talk less, at least listen first and then talk. You should master the skills of listening. Don't interrupt the other person casually, concentrate, criticize, stand in the other person's position and control your emotions. We also need to have the ability to listen, listen before problems appear, and capture communication information in each other's words.
If a team doesn't communicate, we can't understand the work progress between colleagues, and we can't understand the management ideas. Without communication, it is impossible to coordinate the work well and do a good job, so the team is scattered. Learn communication skills, the world will become better, the society will be more harmonious, the team's combat effectiveness will be continuously enhanced, and the cause will be more advanced; Therefore, communication is not persuasion, but infection, an image display, and a manifestation of consistency between words and deeds.
There is a saying in Dr. Yu's lecture: The more you learn, the smarter you become. Communication is an art, which needs us to learn. Tell yourself: listen, think, care about others and communicate actively.
A Review of Yu Shiwei's "Successful Managers" Lecture Series
The company organized training and watched Yu Shiwei's lecture on Nanjing Post and Telecommunications, and it was very rewarding. Although this training is not long, it has improved our quality in all aspects and laid a good foundation for our future work. After listening to this lecture, I learned a lot and felt a lot.
Feeling 1: I am quite touched by the 1 1 mistakes that managers often make in lectures. It contains a lot of truth about being a man and doing things, which is worth our own thinking.
As the saying goes, every ordinary employee is like their manager. In their own posts, they should bear corresponding responsibilities and be responsible for the results of things. Where there is anything that needs improvement, we should consciously learn to improve. What the company needs is a sense of ownership, without which it will lead to evasion and shirking responsibility. Work hard at ordinary times, take responsibility for mistakes, and don't argue all the time. Accepting criticism with an open mind should be the prerequisite for my rapid growth.
Feeling 2: Team spirit
As a team leader, a professional manager must be able to provide clear work objectives for his team, and influence, motivate and constrain each member to work together in the established direction. Everyone has the attitude of learning from each other, fostering strengths and avoiding weaknesses, and everyone will make breakthroughs and progress! No professional team can do it overnight. To become a professional team, we need to meet the top-down requirements of the unit itself. After the professionalization of management, employees are required to be professionalized, and Qixin will jointly build an excellent professional team.
Feeling 3: Many cases cited by Mr. Yu are summaries of his own observations, which shows that this person is very good at observing and thinking, and his erudition must be the result of hard work and study. I believe everyone has their own ideas on how to do their job well. What is better to do? This is something worth thinking about.
I should know my business knowledge in this position, which is closely related to my usual accumulation and study. We should keep ourselves in a positive and stable state of mind, keep learning and persevere, so that we can be comfortable in our work.
Finally, Mr. Yu mentioned the concept of AQ. As for AQ, it is adversity quotient, which refers to the index of how to face and grow in difficulties. Adversity is a wake-up call to awaken the confused; Adversity is the touchstone, it eliminates the weak. Ambitious managers should not deal with difficulties with frustration and hesitation, but with a calm smile. Leaders who have not experienced adversity and pressure are often helpless when encountering difficulties, and even fall down before the organization is destroyed. Whether you are living or working, you must learn to fly against the wind. Sometimes persistence is more important than ability.
Comment on Yu Shiwei's Speech
Mr. Yu Shiwei is a senior trainer specially invited by Times Guanghua Education Development Co., Ltd., a postdoctoral fellow in business management at Harvard University, a postdoctoral fellow in international economics at Oxford University, and a Ph.D. in public decision-making at Nova University. He is currently the director and general manager of Shanghai Huiquan Enterprise Management Consulting Co., Ltd. and the general manager of Fulton Group in China. Our customers include: JAL, Philips, Kodak, Unilever, ABB, Suntory, 3M, Siemens, Motorola, China Telecom and other well-known enterprises at home and abroad. After watching the video of Professor Yu Shiwei's lecture on "Successful Managers", I was deeply moved. He is a very successful businessman, a tireless learner, an accomplished educator and a knowledgeable ordinary person. Every identity reveals his success and his video. On the surface, his lectures are for the managers of those enterprises, but on reflection, we can still learn a lot of life knowledge and truth that we need now and even in the future from his words.
He told us to have a sense of responsibility as a person. He said that in life, don't say "I think", which is an important performance of shirking responsibility. He told us to establish a sense of courage in our hearts. As contemporary college students, we should be brave in expressing ourselves instead of always defending ourselves. Because of the so-called face problem, I don't want to take the initiative to admit my mistakes and don't assume my own responsibilities and obligations. Who can't make mistakes? After making a mistake, we must first admit it and dare to say "I was wrong". Then analyze your mistakes and make up for them. I think this is a kind of self-knowledge, an attitude towards life, an attitude towards life.
Secondly, he told us to have confidence. Maybe we have heard this kind of inculcation countless times, so we should be confident. Confidence is built on responsibility. With self-confidence, we will have our own ideas and dare to try. Only in this way can you develop your potential and become a useful person. In fact, what he wants to achieve is not only to put an end to this kind of behavior, but to establish a sense of courage to take responsibility in his heart, which is also a process of cultivating a sense of responsibility. Blame everything on "innocent people who don't know". We have expanded the definition of "uninformed" and always hope to put ourselves in the ranks of "uninformed" and hope to use "uninformed" to clear our charges and evade our responsibilities. As everyone knows, the more you do this, the more people feel that you are really "ignorant". We should not only have a sense of responsibility in our work, but also stress efficiency and effectiveness. We should have a proactive thinking spirit, be strict with ourselves, and deal with and solve problems carefully and spontaneously. Try your best to do all the work arranged by the leaders. Learn to be tolerant and be honest whenever and wherever you do things for people. "The lowest cost way to be an honest man" is really reasonable. Honesty is also indispensable in work. I think an honest person will be more willing to take responsibility. Be honest with yourself and others. In addition, he also emphasized the importance of the concept of time. Indeed, in this society, time is money. As a college student in the 2 1 century, we must have a strict concept of time, which is an important criterion to measure a talent. No matter what you do, there must be a limit and a rule, especially when time permits.
Thirdly, he pointed out that we lack a pair of eyes for discovery and an open heart to learn. In fact, this is also related to the habit he said. Habits are particularly important to a person. As college students, habits have a particularly important influence on us. Habits are cultivated bit by bit, so we should develop good habits in peacetime.
In addition, he also mentioned the importance of learning. Indeed, with the rapid development of science and technology and the exchange of knowledge, these changes are happening quietly around us. We may not be aware of them, but they do happen. Maybe we all feel that we are all illiterate, even though we are college students.
Professor Yu's views on effective communication are also unique. Dr. Yu has a unique opinion on communication through The Successful Manager, which is very thorough. He often takes himself and the company as examples to illustrate the problem, which makes people understand the importance of communication quickly. Communication is the process of the transmission and feedback of thoughts and feelings between people and groups, so as to achieve ideological consistency and emotional smoothness. Communication has three basic elements: mentality, care and initiative. Taking care as the starting point, pay attention to each other's situation and difficulties; Pay attention to each other's needs and inconveniences; Pay attention to each other's pain and problems. In practical work, each of us should correct the attitude of communication, take how to improve work efficiency as the starting point, strengthen communication and ensure the effectiveness of work. It is not enough to have a mentality and care, but also to have active support and active feedback. Correct communication mentality and proactive communication methods are helpful to reduce misunderstandings and promote work. The three elements of communication are worth studying, grasping its essence and improving communication skills in practice.
Many times we feel that we have nothing to say with others, and we are afraid to communicate with others, especially with leaders. Now, I think there may be such a reason: on the one hand, I am not active enough. When you take the initiative to do something, your emotions will be mobilized and your thinking will be more active. On the other hand, I am not prepared for the topic of communication. At the same time, we should pay attention to the communication mode, consider the attitude, knowledge and social and cultural background of the communication object, correctly use the communication art, and remove all kinds of obstacles. When communicating with people, you should listen more and talk less, at least listen first and then talk. You should master the skills of listening. Don't interrupt the other person casually, concentrate, criticize, stand in the other person's position and control your emotions. We also need to have the ability to listen, listen before problems appear, and capture communication information in each other's words. If a team doesn't communicate, we can't understand the work progress between colleagues, and we can't understand the management ideas. Without communication, it is impossible to coordinate the work well and do a good job, so the team is scattered. Learn communication skills, the world will become better, the society will be more harmonious, the team's combat effectiveness will be continuously enhanced, and the cause will be more advanced; So good communication skills are very important. Communication needs are different in different situations. For example, communication in life may be casual because of acquaintances, while communication at work is directly related to the quality of work. For work communication, the purpose is to improve the overall efficiency or increase income. Communication is an art, which needs us to learn. Tell yourself: listen, think, care about others and communicate actively.
Professor Yu's lecture has a clear theme, concrete theory and vivid cases, which is of great reference significance to practice and has a strong practical guiding role. He combined ideas with laughter, philosophy with humor. He didn't learn much new knowledge from him, but taught us more about being a man. Think about it quietly. In fact, we are not ignorant of these truths, but it is easier said than done. But Professor Yu Shiwei was able to do it meticulously, so he succeeded. Can we do it as seriously as he does? I believe everyone has their own answers in their hearts. Life is an experience, experience is a progress, progress is an achievement, and achievement is a spirit. In a word, while attaching importance to theoretical study, we must put it into practice. Only by guiding practice with theory can theory play its greatest role.
A Review of Yu Shiwei's Management Lecture
I watched Professor Yu Shiwei's video on management and was deeply moved. I especially admire him, a very successful businessman, a tireless learner, an accomplished educator and a knowledgeable ordinary person. Every identity reveals his success.
And his video, on the surface, his lecture is for the managers of those enterprises, but on reflection, we can still understand a lot of life knowledge and truth from his words. Some knowledge that we need now and even in the future.
First, he told us to have a sense of responsibility. He said, don't just say "I thought about it" in life. He told us to build a sense of responsibility in our hearts. As contemporary college students, we should be brave in expressing ourselves instead of always defending ourselves.
Secondly, he pointed out that we lack a pair of eyes for discovery and an open heart to learn. In fact, this is also related to the habit he said. Habits are particularly important to a person. As college students, habits have a particularly important influence on us. Habits are cultivated bit by bit, so we should develop good habits in peacetime.
In addition, he also mentioned the importance of learning. Indeed, with the rapid development of science and technology and the exchange of knowledge, these changes are happening quietly around us. We may not be aware of them, but they do happen. Maybe we all feel that we are all illiterate, even though we are college students.
More importantly, he told us to have confidence. Perhaps we have heard this kind of inculcation countless times. Be confident. With self-confidence, we will have our own ideas, dare to try, and then exert our potential to be a useful person. In addition, he also emphasized the importance of the concept of time. Indeed, in this society, time is money. As a college student in the 2 1 century, we must have a strict concept of time, which is an important criterion to measure a talent. No matter what you do, there must be a limit and a rule, especially when time permits.
Finally, what impressed me most was that he said that we can't live only for ourselves. I have never said this to myself once. In the hard preparation for senior three, I supported my tired body and tired heart countless times and secretly said to myself, let's not consider what to learn for the rise of China, but work hard for the prosperity of the motherland.
We should also think about our elderly parents and their hard work, so as to gain more motivation and push ourselves forward. As a college student, how can you live only for yourself? How can a person who lives only for himself cultivate himself in the world full of temptation and confusion in the university, and then settle down on a larger level?
Think about it quietly. In fact, we are not ignorant of these truths, but it is easier said than done. But Professor Yu Shiwei was able to do it meticulously, so he succeeded. Can we do it as seriously as he does? I believe everyone has their own answers in their hearts. Life is an experience, experience is a progress, progress is an achievement, and achievement is a spirit.
In short, live a good life and live a good life.
Yu Shiwei's victory lies in administrative review.
By watching Yu Shiwei's lecture "Winning in Execution", it is quite enlightening to contact my actual work. For an employee who has never been exposed to management, it is equivalent to an enlightenment education in management and has benefited a lot. I didn't know the importance of execution before, but through learning, I have a deeper understanding and understanding of execution.
The definition of "execution" is simple: it is to complete your work and tasks with good quality and quantity. After studying Yu Shiwei's Winning in Execution, I deeply realized the importance of execution in enterprises. For newcomers, execution is the most basic and critical step in their career. When we are in different positions and faced with different levels of work, we have no reason to say "no". Because there is no need for any excuse for correct execution, don't use excuses to excuse or prevaricate your work mistakes or wrong execution.
For Dr. Yu, I feel that some enterprises are not strong in execution. He said, "If you don't take the task seriously, you can't make a clear goal." This is what we often call a sense of responsibility. An employee with a weak sense of responsibility, despite his rich experience and high enough education, can't complete important work. This also made me realize that an enterprise, a good enterprise, must pay attention to cultivating employees' sense of responsibility and establish a sense of responsibility. As subordinates, we must conscientiously implement the tasks and instructions issued by the enterprise, and we need to treat and solve the problems encountered in the implementation with a positive attitude.
Dr. Yu said: No matter what you do, you should be proactive and helpful. "When you are not busy, take the initiative to help others." My personal understanding of this sentence is that helping others is helping yourself. An enterprise is a team, and the habit of solidarity and mutual assistance is to cultivate the team consciousness of employees. As a member of an enterprise, only by having team spirit and implementing the idea of enterprise leadership can we improve our personal working ability and execution, and only when we are under pressure can we have motivation.
Dr. Yu said: both enterprises and individuals should be honest. This is not just talk. It's easier said than done by many people. In real social life, we don't lack anything. What we lack is people's heart, honesty, and opportunities and conditions for people to find honesty. Some people just ask others to be honest, but it is difficult for them to be honest with others. Today, with the development of civilization, it is more important to reflect the integrity of personnel, but the result is disappointing.
When talking about the return problem, Professor Yu suggested that in the process of achieving the goal, we should constantly pay attention to, follow up and keep an eye on the work tasks; A feedback mechanism should be established between colleagues, which is also called reward. When we carry out the task orders of our superiors, we should report to them in time whether they are carried out, how they are progressing and what happened. This is not only to understand the degree of implementation, but also to facilitate the timely discovery and solution of problems, so as to make the system more perfect in the implementation process and the work more perfect.
Text/Observer Network Liu The first estimated data released by the US Departm