1. Tmall uses installment payment. If you are not satisfied, you can get a refund, and you can get a refund according to the normal refund process.

Second, the steps of Tmall installment payment:

1. Log in to Taobao account, click "My Taobao", select "Bought Baby", and click "Refund/Return" behind the baby that needs a refund;

2. Fill in the reason in the "Refund Description", click "Upload Voucher" to select the uploaded picture "and upload a refund voucher (Wangwang chat record, photos with material discrepancy or quality problems can be used as vouchers), and click" Submit Refund Application ";