Generally, after receiving a complaint call, the CSRC will conduct an investigation and make an unannounced visit.
Whether you want to complain about securities companies, listed companies, fund companies, illegal securities and futures activities or other securities service intermediaries, you can contact directly by calling the China Securities Regulatory Commission. According to the news released by the CSRC, they issued the Announcement of China Securities Regulatory Commission (No.20 1335) on 2013, announcing the opening of the hotline of China Securities Regulatory Commission (12386).