How does the securities fund industry deal with the "anomaly" of IT operation and maintenance?
Author: Youlong Science and Technology According to the industry distribution of China's network operation and maintenance market and the demand trend of IT operation and maintenance products in the first half of 2009, the investment enthusiasm of network management in the securities fund industry has been rising continuously. Youlong Science and Technology, a leading IT operation and maintenance expert in the industry, believes that "only by going deep into the front line of operation and maintenance can we get the most authentic data, and only by finding out the most basic needs of customers can we come up with targeted solutions and give consideration to' easy use' and' problem solving'". Youlong Technology has served many customers in the securities and futures industries such as Xinhua Futures, Jinshi Futures, jianghai securities and China Shipping Fund. Nowadays, the goal of network service guarantee focuses more on the stability of online payment system, which puts forward stricter requirements for IT system. First of all, the online payment system involves a wide range. A successful online payment involves all the payment-related systems in the enterprise, including counter system, middleware, intranet, internet exit and so on. One of the problems will directly lead to the failure of online payment. Secondly, more than 20% of the objects in the original system will have unstable factors. Once a fault occurs, it is likely to continue, which is likely to cause serious consequences of losing customers. Taking jianghai securities as an example, users first use SiteViewNNM to automatically draw a clear WAN line topology, ar system server cluster topology of the business department, Shanghai and Shenzhen two-way quotation program server cluster topology, and each object topology involved in online transactions. Afterwards, the engineers in the network center use SiteViewECC to group the business systems, and focus on monitoring every object in the online trading system. They used dozens of monitors built in SiteViewECC, and added more monitors according to the special requirements of online trading system, which completed the unified monitoring of the whole network equipment and realized the basic conditions of "active operation and maintenance". Improving the service level in an all-round way "uninterrupted operation" is the basis to ensure customer satisfaction. Youlong Science and Technology believes that "to achieve the integration of business and technology, we can enhance the core competitiveness of enterprises by holding hands with business departments and IT departments, which requires standardized management, which is why ITSM has become the concern of banks and financial enterprises." The key of SiteViewITSM is to solve the problem of unified management of internal and external networks of securities fund enterprises. In China securities fund industry, the key to IT operation and maintenance management is the management of equipment and links, but the increasingly complex business and various network infrastructures have brought more "business" management requirements. These "visions" all need detailed data support, laying a "seed" for developing a feasible operation and maintenance platform.