1. Call the customer service telephone number of CITIC Jiantou at 95587 for enquiry. When inquiring, you need to provide the ID number according to the prompt; 2. You can bring your ID card to the sales department of CITIC Jiantou Securities or ask the account manager; 3. Retrieve it through the mobile phone number+verification code and ID number on CITIC Jiantou Securities APP. If you just forget your account number, it is recommended to call customer service directly. If you forget your account password, be sure to bring your identification to the sales department. CITIC Jiantou Securities is a limited liability company jointly funded by CITIC Securities and Jianxin Investment. Mainly engaged in securities brokerage, securities underwriting and sponsorship, financial consulting related to securities trading and investment activities, securities investment consulting, securities proprietary trading, securities asset management, securities investment fund consignment, margin financing and securities lending, providing intermediary services for futures companies and other businesses approved by the China Securities Regulatory Commission, and also developing futures business and direct investment business through the establishment of wholly-owned subsidiaries. 1, when opening a securities account, you need to enter two passwords at the same time, namely the login password and the fund password. The login password is used to log in to the trading system to trade securities such as stocks, and the fund password is used to transfer money from banks to securities. If the funds are password protected, you must bring your ID card to the securities business department where you open an account to handle business. However, if there are no funds in the securities account, you can change the password in the securities account opened by video authentication. Please protect your account transaction and fund password to avoid any possible disputes and protect your property.