(1) You have a valid certificate (individual customer: ID; Institutional clients: ID card of handling personnel, power of attorney of legal person, organization code certificate) go to the counter to inquire about the transaction.
(2) Because the password is not verified when inquiring about the customer's signing relationship, in order to prevent the customer's signing relationship from leaking, the teller must confirm the customer's identity when accepting the customer's inquiry about the signing relationship. Require the customer to produce valid identification documents or authorization documents, and provide the customer's bank settlement account number or futures margin account number with the same name.
(3) After you open online banking, you can inquire about the signing relationship in online banking by yourself.
(4) Local users can inquire about the signing information of individual and institutional customers of branches in other provinces.
Second, change.
(1) You applied to change the settlement account used for bank transfer transaction. The signing relationship between settlement account and deposit account should be terminated by canceling the transaction, and then the signing relationship between new settlement account and deposit account should be re-established.
(2) Modify the customer's default account number
1. You have a valid certificate (individual customer: ID; Institutional customers: ID card of handling personnel, power of attorney of legal person, organization code certificate) go to the counter to modify the default deposit account number.
2. Individual customers need to enter the bank card password to confirm the modification of the default deposit account number, which must be handled by themselves and not on their behalf; The modification of the default deposit account number of institutional customers is operated by the handling teller, and the transaction is completed after being authorized by the authorized teller.
The above contents are for your reference. Please refer to the actual business regulations.
If you have any questions, please contact online customer service of Bank of China.
You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.