After the insurance contract is established, if the customer wants to change some information in the insurance contract, such as the customer's contact information, the name of the insurance beneficiary, the payment method of premium, the adjustment of insurance amount, etc., and needs to go to the insurance company to handle the change business, then the insurance company will issue a notice of insurance product change to the customer. After receiving the notice of insurance change, customers need to make sure that they understand all the terms and changes, and read them carefully again and again. If he finds something he doesn't understand, he must consult the local insurance agent in detail, or ask the customer service to let him explain it to you.
For the change of insurance products, the insurance company shall fulfill the obligation to ensure that the company personnel have a comprehensive understanding of the insurance products sold by the company in accordance with the provisions of the Insurance Law and other relevant laws and regulations, and can express the terms of the insurance products sold in a popular, standardized and complete way, so that the insurer can accurately understand the terms of the products. Insurance companies need to build a complete and healthy development control mechanism, improve the underwriting mechanism and insurance claims mechanism as soon as possible, strengthen the supervision and control of insurance sales personnel and after-sales service personnel, reduce the company's reputation risk and improve the customer satisfaction of insurance companies. Strengthen the publicity of insurance, minimize the misunderstanding of the terms by customers, and do a good job in the service when signing insurance contracts.
With regard to the change of the contents of insurance products, CIRC requires that the changed insurance liability, insurance liability and insurance pricing method shall not be changed, and submit the changed products to China CIRC for filing within 7 days after the product is sold, and submit all relevant materials in duplicate.