"Crude Oil Treasure" is a "Crude Oil Treasure" product launched by Bank of China in June 20 18, which provides domestic individual customers with trading services linked to overseas crude oil futures. Among them, American crude oil varieties are linked to the first contract of Texas Light Crude Oil (WTI) futures of Chicago Mercantile Exchange (CME). On April 2, 20201day, the Bank of China announced that on April 2, 20201day, two American crude oil contracts, "US Oil/USD" and "US Oil/RMB", were suspended for one day, and the British crude oil contract was traded normally. On May 5, 2020, Bank of China responded to the customer demands of "Crude Oil Treasure" products: it has conducted research on the customer demands and put forward opinions. Bank of China reserves the right to recourse to relevant external institutions according to law. On May 6, 2020, it was reported in shanghai securities news that after receiving a phone call from Bank of China, the investors of Crude Oil Treasure expressed their willingness to bear the negative price loss of customers for Crude Oil Treasure, and compensate the difference below 20% of the deposit according to the specific situation of customers. On May 19, 2020, the person in charge of the relevant department of China Banking Regulatory Commission said that in response to the "crude oil treasure" incident of Bank of China, the Banking Regulatory Commission had started the investigation procedure on the basis of the previous investigation.

Response time: July 30, 2020. Please refer to the latest business changes announced by Ping An Bank in official website.

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