Job Description of Automobile Sales Assistant. The job description of the sales assistant mainly includes the following four parts:
1. Manage sales contracts, agreements and commercial logistics to ensure the standardization of external basic sales documents;
2. Record accounts and manage important sales documents to avoid the omission of sales information;
3. Be responsible for the production and management of orders and various reports, and check and receive orders according to the sales order processing flow.
4. Attendance statistics and salary settlement of sales staff.
The specific duties of the sales assistant are:
1, responsible for the management, classification, sorting, filing and storage of marketing documents such as company sales contracts.
2. Be responsible for the production and summary of monthly, quarterly and annual statistical reports and reports of various sales indicators, and answer the leaders' questions about sales trends at any time.
3, responsible for collecting, sorting, summarizing market conditions, prices, as well as new products, substitutes, customers and other information, put forward analysis reports, to provide reference for departmental business personnel and leadership decision-making.
4. Assist the sales staff to do a good job in the reception of on-site customers and telephone calls; Inform the customer information in time when the salesperson is away and handle it properly.
5. Be responsible for customer complaints, record customer complaints and assist relevant departments to properly handle them.
6. Assist the Minister to do well the internal affairs and minutes of various internal meetings.
7, gradually promote the use of computer information system to deal with marketing materials, properly keep computer information, do not reveal sales secrets.
8. Complete other tasks temporarily assigned by the Marketing Minister.
A sales assistant is sometimes like a handyman in the marketing department, such as the handling of customer orders, statistics of single products and sales performance, promotion plans, customer complaints, customer returns and so on. A qualified sales assistant should be familiar with his job responsibilities and work arrangements, business processes, interpersonal relationships, product knowledge and customer operation information in order to do his job well. Familiarity with job responsibilities can help you define your role in the company; Being familiar with the work arrangement of this position can make you more deeply aware of what specific work this position should do every day.
Automobile Sales Assistant 2 Job Description: 1. Be responsible for answering customers' telephone calls, providing good telephone service to customers, and ensuring the company's inspection, ordering and delivery arrangements; Assist customers to check futures and goods in transit.
Requirements:
QQ is online during working hours to ensure that customers can check goods online and leave when eating or leaving.
2. Pour out the inventory list every day and send it to customers in need.
Requirements:
Pay attention to strengthen the language communication ability and skills with customers.
3. Futures inventory should be completed in strict accordance with the company's procurement plan list.
Requirements:
Indicate the inspection date, customer's name, model, quantity, version name, manufacturer's name, whether an order has been placed, the recommended stocking quantity, current inventory, whether to check foreign inventory, etc. , and inform the customer of the foreign inventory feedback as soon as possible.
Requirements for daily customer order processing:
When receiving a fax order or a telephone order from a customer (the telephone order is only agreed when the other party has no electricity or it is not convenient for the company to send a fax), it needs to be handled according to the following procedures:
(1) Check the commodity inventory in the system and confirm whether it is spot or futures.
(2) Query the customer's balance in the "Accounts Receivable Summary" in the system to confirm whether it is enough to deduct the payment for goods. If it is not enough, call for payment.
(3) Telephone confirmation with customers: order model, quantity, delivery method, delivery time, spot and futures (futures time), and dunning if the payment is insufficient.
(4) Issue sales orders, sales issues and sales invoices systematically. In the case of futures, billing sales orders, warehouse transfers and purchase orders.
(5) If the customer in arrears needs to pay for the goods, please indicate it on the outbound order, and then arrange the warehouse delivery after confirming the payment.