1. We can cancel the account.

2. We need to bring our ID card and our shareholder card, and then go to the business department where we opened the account before to cancel our account.

3. if our shareholder card has the following two conditions, the first one is the account in our shareholder card, which shows that we have not used it for three years.

4. This situation shows that our shareholder card is already a dormant account, so we can directly cancel the account.

5. Besides, according to our account, we had a transaction recently, so we need to bring our own certificates and reissue our shareholder cards in the business department where we opened the account. Then it's good to close the account.

operating environment: turn on the mobile phone. 7.5.3

The Notice on Further Standardizing the Business of Closing Securities Accounts issued by CITIC Bank in China requires that all securities firms should at least provide off-site account closing (witness account opening and online account opening) services consistent with the way of opening accounts.

a brokerage firm should formulate an online account cancellation process according to the company's current online account opening scheme. On the basis of confirming the true identity of investors through password verification and public security network verification, it can accurately understand the true will of investors to apply for online account cancellation through video witness, and handle corresponding business for them.

According to the regulatory requirements, accounts opened in Zhongdeng by Shanghai shareholders, Shenzhen shareholders, Shanghai Fund and Shenzhen Fund can be closed online. The rest, including off-exchange fund accounts, growth enterprise market, financial accounts and stock options, must be sold online.

according to article 28 of the securities account management rules, after receiving an application from an investor to close an account, a securities firm shall complete the formalities within two trading days after the business related to the securities account is closed, and shall not refuse or delay it without reason. In terms of fees, according to the requirements, brokers are not allowed to charge investors for account cancellation.