Alipay Universal Pension is a dividend insurance jointly launched by Alipay and Guohua Life Insurance. Before retirement age, it can only be withdrawn through surrender procedures. If you need to surrender, you can call Alipay customer service hotline and transfer to manual customer service for surrender procedures. After successful surrender, the refund will be returned to Alipay in about three working days (excluding weekends and holidays). The surrender money will be refunded in full within 15 days after the insurance, and after the hesitation period of 15 days, it will be refunded according to the cash value of the policy on the day of applying for surrender.

Alipay Ant Insurance is actually an online insurance sales platform. All insurance products have their own underwriting companies, and both the guarantee and the claims process are the same as those of offline products, even more convenient than offline insurance in claims.

legal ground

Measures for the administration of investment in basic old-age insurance funds

Article 5 The trustor of pension fund investment (hereinafter referred to as the trustor) and the trustee of pension fund investment (hereinafter referred to as the trustee) shall sign a trust contract, and the trustee shall sign a trust contract with the trustee of pension fund (hereinafter referred to as the trustee) and an investment management contract with the investment management institution of pension fund (hereinafter referred to as the investment management institution).

The rights and obligations of the trustor, trustee, custodian and investment management institution shall be stipulated in the entrusted investment contract, custody contract and investment management contract of pension funds in accordance with these Measures. Article 7 The property and income obtained by clients, trustees, custodians and investment management institutions due to the asset management, operation or other circumstances of pension funds shall be owned by the pension funds, and the rights and interests shall be owned by the pension funds. Article 9 The creditor's rights of pension fund assets shall not be offset against the debts of customers, trustees, custodians, investment management institutions and other natural persons, legal persons or other organizations that provide services for pension fund investment management. Creditor's rights and debts of different portfolio assets of pension funds shall not offset each other. Article 12 The State exercises strict supervision over the investment of pension funds. Pension fund investment shall strictly abide by relevant laws and regulations, and it is strictly forbidden to engage in insider trading, use undisclosed information transactions, manipulate the market and other illegal acts, and it is strictly forbidden to harm the interests of pension funds and others and obtain illegitimate interests through related transactions. No organization or individual may occupy or misappropriate pension funds invested and operated.