there is no freight insurance, but there is a freight subsidy
what is the service standard for returning the freight subsidy?
1. The unit price of goods is greater than or equal to 29 yuan, and the freight subsidies are as follows:
a. For the return of goods due to the buyer's reasons (7 days without reason/multiple shots/wrong shots/incorrect receipt information/others), the order paid since October 27, 217 will be cancelled, and the 1 yuan return coupon/shopping fund subsidy will be borne by the customer himself.
B, if the goods are returned due to the seller's reasons (quality problems, wrong goods sent by the merchant, missing goods, damaged goods, etc.), the 15 yuan coupon/shopping fund will be subsidized after the return is successful, provided that the conditions for returning goods are met.
2. The unit price of the goods is lower than that of 29 yuan, and the freight subsidy is as follows:
a. If the goods are returned or exchanged due to the buyer's reasons (7 days without reason/multiple shots/wrong shots/incorrect receipt information/others), the freight will be borne by the customer himself.
B, if the goods are returned due to the seller's reasons (quality problems, wrong goods sent by the merchant, missing goods, damaged goods, etc.), the 1 yuan coupon/shopping fund will be subsidized after the return is successful, provided that the conditions for returning goods are met.
3. The subsidized coupons are valid for 9 days (extended for 9 days after the issuance date), and the shopping fund has no limit on the validity period. The coupons do not need to be activated, can not be cashed out, and cannot be superimposed. After using the coupons/shopping funds, the order payment amount cannot be less than .
4. If multiple orders are sent back by one package, the coupon/shopping fund will only be subsidized once.
5. Only one coupon/shopping fund is subsidized for each order.
6. juanpi. com reserves the right not to subsidize coupons/shopping funds for users with abnormal after-sales and malicious after-sales for many times.
7. In case of disputes over return freight, it will be handled according to the principle of "whoever is at fault will bear it".