First of all, explain "off-site transfer": it means that your fund is hosted there, and the lof funds you applied for in banks or brokers are all in the "Shenzhen Open-end Fund Account (Shenzhen TA)", which belongs to "off-site"; The opposite "venue" is the Shenzhen Stock Exchange, which is the A-share market. They are two different trading systems. Off-exchange can only be purchased and redeemed (by net value), and on-exchange can be bought and sold at market price like stocks, and at the same time, it can also be purchased and redeemed. Free off-site transfer, internal transfer outside 30 yuan.

Furthermore, to transfer custody business, you should contact or go to the counter staff of the securities company in person, because they handle specific business, and others may not understand it. The counter will ask you to fill out a form or something.