I. Name of the event: reimbursement of outpatient expenses II. Accepting unit: Fuyang medical insurance agency. Medical insurance for employees: the outpatient expenses for chronic diseases for people who are resettled in different places (living and working in different places for a long time); After handling the referral procedures, within the validity period of the record, the outpatient radiotherapy and chemotherapy expenses of medical places and the outpatient review expenses after organ transplantation. Residents' medical insurance: the expenses of general outpatient service, large outpatient service, chronic disease and special disease outpatient service within the scope of medical insurance policy are not settled immediately. Fourth, the processing flow is 1. The applicant submits materials to the service window of the medical insurance agency to apply for manual (sporadic) reimbursement of outpatient expenses of basic medical insurance; 2 accept medical insurance agencies to receive and review materials. If the audit is unqualified, it will not be accepted and the reasons will be informed; Get the insurance information from the system to register, set up a ledger, sort out the materials, print the acceptance notice to the applicant, and push it to the business audit; 3 medical insurance agencies according to the medical insurance policy audit, the applicant submitted the bill of hospitalization fees, outpatient and emergency expenses list and prescription for preliminary examination and review; 4. After the audit of the medical insurance agency is completed, the financial department personnel will check the bill information again and pay the medical expenses to the personal bank account; 5. Complete relevant original materials and file them for future reference. V. Acceptance materials 1. Electronic medical insurance certificate or valid identity certificate or social security card; 2. Hospital bills; 3. List of outpatient and emergency expenses; 4. The bottom prescription. Remarks: Relevant physical examination materials are required for the use of restricted drugs. Sixth, the processing time limit does not exceed 30 working days. VII. Query method 1. On-site inquiry; 2. Telephone consultation: See the attached table for specific telephone numbers; 3. Online inquiry: Enter the service hall through WeChat official account "Fuyang Medical Insurance" and inquire in "I want to check-medical insurance settlement information". Eight. Supervision Tel: 0558-2299090 Nine. On-site "good bad review" evaluator and evaluation channel suggestion box; Online evaluation: through Fuyang medical insurance public service platform. X. Address of Business Handling and Name of Telephone Handling Agency Address Telephone No.3, 3rd Floor, Citizen Center, No.666 Sanqing Road, Fuyang City 0558-2296 120 Yingzhou District, No.397 Huai Ying Avenue, Yingzhou District Medical Insurance Fund Management Center (medical insurance window on the first floor of Yingzhou District Government Service Center) 0558-2 1 79327 Yingquan District Urban and Rural Residents Basic Medical Insurance Management Center Liu Yin Road Disease Control Building, Yingquan District, Fuyang City (medical insurance window on the second floor of Yingquan District Government Service Center) 0558-2629520 yingdong district Medical Insurance Fund Management Center, Building 23, agricultural machinery market, Zhifu Road, Fuyang Office, Fuyang Street, yingdong district (medical insurance window on the first floor of yingdong district Government Service Center) 0558-2320 1 30 Yingshang County Medical Security Fund Management Center North of the intersection of Yingshang County Government Affairs West Road and Government Affairs South Road (Yingshang County Administrative Service Hall) 0558-4429097 0558-4450050 Funan County Medical Security Fund Management Center A- 1 0558-6722076 Linquan County (Linquan County Administrative Service Hall) 0558-6565 9 0558-5396203 Taihe County Medical Insurance Fund Management Center No.200 Renmin North Road, Taihe County 0558-8669975 jieshou city Medical Insurance Fund Management Center No.58 jieshou city Square South Road 0558-4868986 0558-4862872