1. According to the credit card regulations of China Merchants Bank, after the transaction password is set, the credit card center will not bear any responsibility for the stolen account in the card, and only the signature can enjoy the 48-hour exemption for reporting the loss. All banks are like this.

2. The suspect knows all your information, including your password, ID number, work unit, credit card, the last three digits of the signature column on the back of the card, your initial mobile phone number, home phone number and so on.

On the other hand, think about it. If you modify the information normally and provide all the above information, but the credit card center just won't modify it for you, I think you must complain at some point that China Merchants Bank's credit card can't modify the information for me, and I have provided all the information. Do you still have to go to the Shanghai Credit Card Center to show them the ID card looks like it?

I assert that you lost the case. If everyone is like you, then everyone will go to the credit card to set the password, then consume all the credit cards, and finally tell China Merchants Bank that my card was stolen without my knowledge (as you said above). I'm not saying you're blackmailing. I'm just telling you that if you really go to court, China Merchants Bank will have many good reasons for you to lose, not because of the overlord treaty, but because you didn't keep it well.

By the way, I think the card should be stolen by someone you know well. Although it is not difficult to know your basic information, it is not so simple to know your password, the last three digits on the back of the card and the expiration date of the card.