1 the overall payment of medical insurance is , which may be due to the fact that the user's medical insurance belongs to urban residents' medical insurance, and there is a deductible line for urban residents' medical reimbursement. If the medical expenses incurred do not meet the deductible line standard, it is impossible to make overall payment of medical insurance, and the medical expenses incurred need to be borne by the users themselves. 2 It may also be that the drugs purchased by the user or the medical expenses incurred by the user are not within the overall scope of medical insurance reimbursement, and these expenses need to be paid by the user himself, so the amount shown in the overall medical insurance payment will be . Because it is not within the scope of reimbursement, the natural medical insurance pooling fund does not need to pay. The information of three people's medical insurance accounts is incomplete, which leads to the failure of medical insurance reimbursement. This needs to go to the medical insurance bureau to understand the situation before it can be solved.