Current location - Trademark Inquiry Complete Network - Tian Tian Fund - My husband passed away, and WeChat has no real name or card. What should I do?
My husband passed away, and WeChat has no real name or card. What should I do?
Call wechat's customer service phone

If the account holder dies, his relatives can easily use or withdraw money as long as they know his account password. If family members or heirs don't know the user's account number and password, then call WeChat's customer service number. Prepare relevant certificates (such as ID card and death certificate). According to the customer service instructions, upload or express to the company where the payment business is located, so as to take out the holder's legacy. Wealth management products purchased through WeChat Wealth Management can also be redeemed by heirs. For example, wealth management, funds, insurance and other products can be redeemed by successors. After consulting the customer service staff for the specific exchange method, there will be detailed guidelines, and the problem can be solved according to the methods provided by the customer service staff.

Don't think that you can treat your hukou as an inheritance for your children or other relatives to inherit. This is unacceptable. This problem is also agreed in advance in the service agreement you agreed to when you registered your account. The initial registrant of WeChat account shall not use WeChat account in any way such as donation, inheritance, lease or transfer.